Note: The job is a remote job and is open to candidates in USA. Vic.ai is building the future of autonomous accounting using AI. They are seeking a Senior Implementations Consultant to lead complex, enterprise-level customer onboardings, ensuring customers are prepared to leverage their AI platform at go-live.
Responsibilities
- Design and execute scalable implementation frameworks: Develop processes, templates, and technical best practices for enterprise Vic.ai deployments
- Own the end-to-end implementation lifecycle: From post-sale handoff through go-live readiness and early adoption
- Partner cross-functionally: Collaborate closely with Integrations, Product, Sales Engineering, and Customer Success to align system requirements and delivery timelines
- Lead technical go-live execution, including:
- Project planning, milestones, and dependency management
- Coordination across ERP integrations, data ingestion, and AI configuration
- Risk identification, mitigation strategies, and escalation management
- KPI tracking and post-implementation optimization
- Guide customers through AI-driven change: Support customers as they adopt automated workflows, align expectations, and operationalize new processes
- Champion implementation quality: Ensure accuracy, performance, and scalability in customer environments
- Mentor and lead: Provide guidance to future junior consultants and contribute to team-wide delivery excellence
- Standardize and scale delivery: Partner with Operations to define implementation standards and support partner-led implementation models
Skills
- 7+ years of professional experience, including 5+ years leading software implementations (ERP, finance systems, or data-driven platforms strongly preferred)
- Strong understanding of ERP ecosystems, integrations, and enterprise data workflows
- Proven experience managing complex projects with multiple technical and business workstreams
- Demonstrated ability to gather requirements, define scope, and translate needs into executable plans
- Comfort working with AI-enabled products, automation, and evolving technical systems
- Excellent analytical, problem-solving, and decision-making skills
- Executive presence with the ability to engage and influence senior customer stakeholders
- Exceptional organizational skills and ability to manage multiple implementations simultaneously
- Strong written, verbal, and presentation skills, including the ability to explain technical concepts clearly
- Bachelor's degree in a relevant field
- Ability to quickly learn new tools, platforms, and technologies
- PMP certification a plus
Company Overview