Note: The job is a remote job and is open to candidates in USA. Crane Company is a diversified manufacturer of highly engineered industrial products, and they are seeking a Salesforce Data Analyst. This role is responsible for ensuring the integrity and usability of business data across Salesforce and internal systems, partnering with stakeholders to support reporting and decision-making.
Responsibilities
- Analyze data across Salesforce and connected internal systems to support business reporting, trend identification, and operational decisions
- Maintain data integrity by reviewing, reconciling, and standardizing records across multiple sources, ensuring consistency between Salesforce and upstream systems
- Support recurring operational cycles — daily, weekly, monthly, and quarterly — including data validation, reporting refreshes, and reconciliation activities
- Execute system updates and corrections through backend utilities and supporting tools, addressing both scheduled and request-based work
- Investigate data discrepancies across ERP, internal systems, and Salesforce; coordinate with relevant stakeholders to drive resolution
- Develop and maintain reports and dashboards in Salesforce and Excel to support business visibility, including pivots, trend views, and validation checks
- Conduct data quality reviews and contribute to enhancements that improve reporting accuracy and usability
- Support testing activities for system changes, including validation of configuration updates, issue tracking, and deployment readiness checks
- Manage account- and hierarchy-related updates, including customer, end-user, and organizational mapping, to ensure alignment across systems
- Set up and maintain sales code lookups and produce clean, validated output files for downstream use
- Develop and maintain process documentation, reference guides, and user materials to support consistent execution and onboarding
- Provide first-level support to business users for data-related questions and escalate complex system issues as appropriate
Skills
- 0–2 years of experience in data analysis, CRM operations, or a similar function
- Working knowledge of Salesforce, including reports, dashboards, and tools such as Data Loader
- Strong Excel skills, including pivot tables, lookups, and data validation techniques
- Familiarity with working across integrated systems (e.g., ERP, CRM, internal platforms)
- Solid analytical, problem-solving, and organizational skills with strong attention to detail
- Effective written and verbal communication; ability to translate data findings into clear business context
Company Overview
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