Note: The job is a remote job and is open to candidates in USA. SourcePro Search, LLC is conducting a search for an experienced Network Administrator for a large global law firm client. The ideal candidate will be responsible for end user account administration, data backup and recovery, system alert monitoring, and troubleshooting in a hybrid cloud environment.
Responsibilities
- Providing Level II , end user account administration, data backup/recovery administration, system alert monitoring and configuration, systems health checks and server maintenance, and troubleshooting for the firms On-Premise and Cloud 24x7 environment
- Handle the administration of the Exchange Online and On-Premise mail systems, including user account administration and troubleshooting
- Handle user account and group administration in the Windows Active Directory, Azure AD, and M365 environments
- Responsible for the administration of the backup and data retention environment, including, performing backup and restore, troubleshooting backup failures and performing timely remediation
- Perform various operational tasks and document status in daily Runsheet and Turnover Log
- Assist in the development of departmental system and process documentation
- Participate in network related projects, team meetings and system rollouts, server administration, hardware replacement and server decommissioning as required
- Provide escalation support as required for regional offices. Typical escalation could come from the IS HelpDesk or regional office managers and administrators
- Provide administrative support for handling data preservation, restoration, and destruction for litigation hold / discovery
Skills
- Minimum of five years' experience administering, building, maintaining and supporting Microsoft technologies and related platforms (Active Directory, Azure, MFA, M365, Azure Cloud IaaS, PaaS, and SaaS platforms, PowerShell)
- In depth knowledge of the administration of Microsoft Exchange On-Premise and Exchange Online, including user account administration, mail flow troubleshooting, and e-mail and delegate permission administration
- Solid knowledge of user account and group administration in Microsoft Windows Active Directory and Azure AD
- In depth knowledge of network based backup systems
- Solid problem-solving skills, accuracy and sound judgment are essential
- Extremely detail oriented with superb organizational and time management skills
- Team player with strong communication skills, both written and verbal and an excellent customer service mindset
- Working knowledge of networking concepts and technologies
- Must be able and willing to work on a rotating schedule at times to provide support coverage
- Accountable, Initiative and ability to work independently on project work and tasks as is appropriate
- Interpersonal skills necessary to interact and work productively with other Information Systems teams
- Ability to produce detailed technical documentation that can be used by IS support staff
- Bachelor's degree, preferably in Computer Science, and/or a minimum of five years' experience in Systems Administration
- Experience supporting and managing enterprise infrastructure platforms (Citrix, EMC, NetApp, VMWare, Veeam, F5, Brocade)
Benefits
- This is a Hybrid / Remote position; with a 5:00 am to 1:00 pm shift.
Company Overview