Note: The job is a remote job and is open to candidates in USA. System Automation Corporation is a software vendor focused on providing systems that support government regulatory management operations. They are seeking a Functional Consultant/Business Analyst responsible for gathering and analyzing client requirements and performing system configuration to build applications using their low-code platform.
Responsibilities
- Lead requirements analysis by collaborating with client stakeholders, leading workshops to understand their business needs, identifying and documenting requirements, and collaborating with solution developers to translate business requirements into well-architected solutions
- Develop detailed technical solution documentation in support of client business objectives, including process flowcharts, diagrams, user guides, etc
- Participate in and/or lead technical design sessions with solution developers
- Create, update, configure, and maintain business applications with our low code application platform
- Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines
- Stay informed of new technologies and be aware of new platform capabilities, industry standards, and best practices
- Conduct working sessions with clients to facilitate feedback; resolve technical issues during client review and testing
- Lead end user and administrator training sessions
- Facilitate User Acceptance Testing, providing guidance to end users and resolving reported issues
- Troubleshoot and debug system errors and implement solutions to resolve them
- Ability to travel domestically as needed up to 10%
- Other tasks and responsibilities as assigned
Skills
- Demonstrated experience leading requirements analysis activities, including documenting functional requirements and maintaining traceability to test cases
- Demonstrated experience leveraging an in-depth understanding of software capabilities to address business challenges
- Understanding of enterprise software and database structures
- Knowledge of software development and deployment methodologies (e.g., Scrum) and related tools (e.g., Confluence, JIRA, Smartsheet, PlanView, Git, Jenkins, Bamboo, TFS, etc.)
- Strong analytical mindset and ability to assess client business needs
- Ability to analyze technical options and formulate recommendations
- Ability to approach solutions primarily through configuration, with customization where needed to meet the customer needs
- Excellent verbal and written communication skills, including the ability to clearly and patiently communicate technical concepts to a non-technical audience
- Ability to work independently as well as in a team environment
- Exceptional attention to detail; strong organizational and prioritization skills
- Capable of managing multiple tasks and projects simultaneously
- Comfortable working under pressure or strict deadlines
- Self-starter with a high degree of integrity and professionalism
- Passion for learning and personal growth, specifically when it comes to technology
- Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint
- Prior experience in a technical consulting role implementing commercially available SaaS solutions (Certifications or prior experience with software such as Salesforce, Appian, or ServiceNow a plus)
- Experience working with low code platforms and workflow automation (MS Power Apps / Logic Apps is a plus)
- Experience working with APIs (Application Programming Interface, e.g., REST / Graph) preferred
- Ability to use mockup tools such as Figma, PowerPoint, etc. to explain design approaches
- Experience using JavaScript to build user experiences
Benefits
- Commission plan
- Competitive Wages and Career Advancement
- Health and Welfare options include (medical, dental, and vision) health savings accounts with company contributions, medical flexible spending, and dependent care.
- 401(k) with company match
- Continuing education program
- Uncapped flexible time off, accrued sick and parental leave
- Monthly virtual team activities
- Profit Sharing Bonus
- Security Screening: Due to the sensitive nature of IT systems and data access, final candidates will receive a conditional employment offer contingent upon successful completion of a drug screening and a fingerprint-based background investigation.
Company Overview