Role Overview
GovWorx is seeking a Tech Services Project Manager to lead the technical services components of CommsCoach customer deployments. This role sits at the intersection of technical execution, project coordination, and customer-facing problem solving.
What You Will Do
Own and manage all technical services workstreams within customer implementations, coordinating closely with Onboarding Project Managers, internal engineering, customer IT teams, and third-party vendors.
Why It Might Be a Fit
The ideal candidate understands public safety technology environments, can confidently manage technically complex projects, and is comfortable stepping in hands-on when needed.
Requirements
- U.S. citizen or authorized to work in the United States
- Ability to pass FBI CJIS fingerprinting and national and state-level background checks
- 3+ years of experience in technical project management, technical services, systems engineering, or similar roles
- Experience working in or supporting public safety, 9-1-1, or mission-critical environments
- Strong understanding of telephony, VoIP, SIP/RTP, audio streaming, and networked systems
- Comfortable working across Windows and/or Linux environments and basic networking concepts
- Proven ability to manage multiple technical projects simultaneously
- Strong communication skills with the ability to translate technical concepts for non-technical audiences
- Willingness to travel and participate in a 24×7 on-call rotation
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Equity
- Professional development opportunities
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