What We’re About
At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Opportunity
We are seeking an AI-proficient Technical Product Owner to act as the critical bridge between product strategy and engineering delivery. This role focuses on backlog ownership, delivery excellence, and sprint execution—translating product vision from Product Managers into well-defined, actionable, and testable work for development teams. The ideal candidate will generate comprehensive functional specifications to drive spec-driven development using AI-powered SDLC practices, leveraging AI tools to accelerate user story creation, test case generation, and documentation while maintaining accountability for quality, acceptance criteria, and successful sprint outcomes.
Key Responsibilities:
Delivery Excellence & Backlog Ownership
Own and prioritize the team backlog, ensuring work is clearly defined, properly prioritized, and ready for execution
Write clear user stories with well-defined acceptance criteria that translate product intent into actionable work
Maintain a healthy, prioritized, and well-groomed backlog with 2-3 sprints of ready work at all times
Lead backlog refinement sessions to break down features into deliverable increments
Ensure work aligns to broader product priorities and strategic objectives set by Product Management
Sprint Execution & Team Collaboration
Lead sprint planning sessions and establish clear sprint commitments with the development team
Represent the product in daily standups, sprint reviews, and retrospectives
Act as the day-to-day product representative for delivery teams, removing ambiguity and clarifying requirements
Collaborate closely with Engineering and QA teams to ensure shared understanding of work and acceptance criteria
Enable teams to deliver predictably each sprint by maintaining clarity and removing blockers
Quality & Acceptance Management
Coordinate UAT (User Acceptance Testing) with stakeholders and customers
Triage defects and coordinate with Support teams on production issues related to recent releases
Ensure delivered work meets acceptance criteria and satisfies user needs before release
Own quality at release time—accountable for ensuring features work as intended
Provide acceptance sign-offs and validate UAT outcomes before production deployment
Documentation & Enablement
Create wireframes, workflows, and functional specifications to guide development
Develop internal enablement materials and walkthrough documentation for new features
Generate user-facing documentation and release notes in collaboration with technical writers
Support Sales and Customer Success teams with technical demonstrations and feature explanations
AI-Powered Efficiency & Acceleration
Translate product vision into precise, testable specifications using AI assistance that eliminate ambiguity and enable parallel development workflows
Leverage AI throughout the specification lifecycle—from requirements gathering and edge case identification to test scenario generation, user stories, and specification refinement
Accelerate wireframe creation and user flow documentation using AI-assisted design tools
Analyze support tickets for defect trends and backlog prioritization insights with AI assistance
Generate first-pass documentation and release notes using AI, then refine for accuracy
Summarize backlog health and sprint readiness metrics for leadership updates
Operational Partnership
Partner with Product Managers to understand product strategy and translate it into executable work
Collaborate with Engineering leadership on delivery tradeoffs, technical feasibility, and sequencing
Communicate delivery status, risks, and blockers to stakeholders proactively
Facilitate alignment across Engineering, QA, Support, and Product Management teams