A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
About the Role
At White Cap, this role sits at the center of our AI & Automation transformation. You will lead how business teams identify, evaluate, and adopt AI-powered solutions (including Copilot) to improve the way work gets done.
This is a builder role—you won’t just execute existing processes. You’ll help design, refine, and scale how AI & automation are delivered across the organization.
What You’ll Do:
Lead AI & Automation Intake + Discovery
Own the intake process for AI and automation opportunities across business teams
Conduct discovery sessions to understand:
Current processes, systems, and handoffs
Pain points, inefficiencies, and root causes
Evaluate whether opportunities are best solved through:
Automation
AI (e.g., Copilot, LLMs)
Hybrid or agentic approaches
Translate Business Needs into Solutions
Develop:
Process flows
User stories & acceptance criteria
Data mappings and system dependencies
Document end-to-end workflows, including integrations and risks
Ensure solutions account for:
AI variability (hallucinations, edge cases)
Fallback logic and validation controls
Enable Business Teams & Drive Adoption
Partner with business leaders to identify and prioritize AI opportunities
Support adoption of tools like Microsoft Copilot across functions (Finance, Operations, etc.)
Lead working sessions, workshops, and enablement efforts
Help teams build confidence and capability in using AI tools effectively
Build & Scale the Operating Model
Contribute to and evolve:
Intake frameworks
Templates and standards
Stage-gate / decisioning processes
Help shape the AI Enablement / Champions Program
Create repeatable, scalable processes for future cohorts
Collaborate Across Teams
Act as the bridge between business and technical teams
Coordinate handoffs to delivery teams for build and implementation
Partner with:
Delivery leads
Data & analytics teams
Risk, compliance, and architecture stakeholders
How You’ll Work (What Makes This Role Different)
You will operate in a build-phase environment (not fully mature)
You’ll be expected to:
Work through ambiguity and evolving processes
Make decisions with incomplete information
Influence how the program grows and scales
Success is measured by:
Business adoption
Quality of intake and problem framing
Ability to turn ideas into structured, actionable solutions
Education and Experience
Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
Experience with Microsoft Copilot / Digital Workplace tools
Exposure to:
Power Platform (Power Apps, Power BI)
Intake or service management tools (e.g., ServiceNow)
Databricks (similar)b
Experience working across multiple business domains (finance, ops, HR, etc.)
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.