Location: Remote — United States (US (New York or East Coast) - Remote
Type: Full-time
About Kestra
Kestra is the open-source declarative orchestration platform that simplifies complex data workflows and business processes. We bridge the gap between engineering and business logic, allowing teams to build, scale, and monitor pipelines with clarity and control.
In March 2026, we closed a $25M Series A led by RTP Global, with participation from Alven, ISAI, and Axeleo – backed by founders from Datadog, dbt Labs, and Hugging Face.
As our Enterprise adoption grows, we’re looking for a hungry, technical self-starter who wants to grow into a senior Solutions Engineer role over time. You’ll be working with experienced field engineers and architects — but you’ll be expected to take initiative, learn quickly, and grow quickly into the role.
The Role
As an Associate Customer Success / Solutions Engineer, you’ll sit at the intersection of Sales, Prospects, Product, and Community.
This is a growth role — you will be expected to:
Take ownership of opportunities and grow into larger ones
Learn how to run POCs, triage issues, and guide customers toward best practices
Develop into a trusted technical advisor over time
You will work closely with senior Solution Engineers and receive structured mentorship. The goal is simple: grow you into a full 360° technical advisor with 12 months**.**
What You’ll Do
🚀 Pre-Sales & Solutions
Assist in technical discovery calls with prospects
Support senior engineers in designing and running Proof of Concepts (POCs)
Build, refine, and deliver demo environments and example workflows
Take ownership of smaller POCs and mid-market opportunities
Learn how to position Kestra Enterprise against legacy solutions
🤝 Customer Success
Support onboarding sessions and customer training workshops
Help triage support issues and coordinate with Engineering
Reproduce bugs and test workarounds
Document customer architectures and best practices
Participate in quarterly customer reviews alongside senior team members
You will be expected to grow into leading full lifecycle ownership of accounts.
🌎 Community & Product Advocacy
Engage with our open-source community on Slack and GitHub
Create internal documentation and reusable demo flows
Contribute blog posts, tutorials, or short technical videos as you grow more confident
Surface recurring customer friction points to Product
👉 What You Bring
Mindset First
Strong curiosity and desire to learn orchestration deeply
Comfortable saying “I don’t know — let me find out”
Self-starter who takes initiative rather than waiting for direction
Growth-oriented: actively seeks feedback and improvement
Strong problem-solving instincts
Comfortable operating in ambiguity and a fast-moving startup
Technical Background
You may not check every box — that’s okay.
Previous experience in a highly technical role (Solutions Engineer, Support Engineer, DevOps, Data Engineer, or similar)
Hands-on experience in at least one of:
Data engineering workflows
Infrastructure automation
Cloud-native application development
Basic familiarity with Docker and containers
Exposure to Kubernetes (even at a learning level)
Very comfortable reading YAML configuration files
Programming experience in Python or similar scripting language
Basic knowledge of SQL
Nice to Have
Experience with orchestration tools (Airflow, Prefect, Dagster, etc.)
Exposure to Terraform or Infrastructure-as-Code
Experience with AWS, GCP, or Azure
Understanding of CI/CD pipelines
Interest in AI/LLM workflows or MLOps
Requirements
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
1–3 years in a customer-facing or highly collaborative technical role
Strong written English and verbal communication skills
Ability to explain technical concepts clearly to different audiences
Comfortable working remotely with a distributed team
Willingness to learn quickly and take ownership of problems
Growth Path
Within 6 months, successful candidates will:
Independently run complex POCs
Lead full customer lifecycle engagements
Design production architectures
Influence product roadmap through field insights
Represent Kestra at meetups and events
Why Join Kestra?
Remote-First: Work from anywhere in the U.S.
Mentorship: Direct exposure to senior solution architects
High Impact: You’ll help shape our Field Engineering playbook
Open Source: Your work impacts thousands of users globally
Modern Stack: Cloud-native, orchestration, AI agents, platform engineering
Benefits: Healthcare, 401K, HSA, PTO, parental leave
How to Apply
Send us your CV and a brief note answering:
What’s the most interesting workflow or automation you’ve built — and what made it challenging?
We care more about how you think than how many tools you’ve used.
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