Job Overview
Ready to make a positive impact and create clean energy technology? We’re looking for a Senior Technical Project Manager to drive a high-powered, high-efficacy customer delivery process–from planning through to execution. The Senior Technical Project Manager works closely with Sales, Engineering, Customer Success and other internal teams to ensure the success of our utility customers. You will provide data-driven project governance and help grow and measure new opportunities for the business.
Roles & Responsibilities
- Lead and mentor a team of up to two Technical Project Managers, providing career development coaching and hands-on project guidance.
- Drive internal teams to onboard customers on schedule and within scope, providing a best in class experience
- Efficiently manage the project lifecycle through planning, requirements gathering, resourcing, configuration, risk mitigation, training, go live and project closure
- Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
- Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
- Communicate with internal and external executives regarding project status on a weekly or ad hoc basis
- Own customer communications to ensure customer’s expectations are properly set and managed according to project constraints, updates, and challenges
- Utilize and maintain processes, templates, and documentation for delivery standards in collaboration with customer success leadership
- Contribute to improvements in operational processes and best practices to enhance efficiency and effectiveness of the Project Management team
- Evolve the project management function, including methodologies, automation techniques, and policies
- Effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer
Required Qualifications
- 7+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
- Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
- Experience working with utility customers and/or in the energy industry
- Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
- Master of multitasking with repeatable tool sets and systems
- Creative and willing to push the envelope
- Ability to prioritize tasks and allocate resources effectively
- Implementation of quality assurance processes to ensure consistent and high-quality customer interactions
- Experienced at following and developing standard project management methodologies and best practices
- Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator
Preferred Qualifications
- Experience in management consulting or strategic account management, preferably with a software/technology company
- Experience developing or implementing technology roadmaps and portfolios
- Experience with energy efficiency and program implementation is highly desired
- Experience working with a start-up
- Experience with Jira project management
- Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
- Project Management Professional Certification (PMP)
Compensation
Compensation is based on your specific location, and, for this position, may range from $130,000 to $160,000/year base salary + equity & benefits/perks. Please note this range is an estimate and actual pay may vary based on skill set, qualifications, experience and location.
Our Interview Process
Intro Call (20-30 minutes)
Interview #1 In Depth Technical Discussion with Hiring Manager(45-60 minutes)
Interview #2 In Depth Technical Discussion with Director of Project Management (45-60 minutes)
Interview #3 General overview chat with VP Customer Success (30-45 minutes)
Benefits
- Flexible PTO
- Excellent Medical, Dental and Vision Insurance
- 401k Match
- Parental Leave
- Be part of creating our clean energy future
Our Values
Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We:
- eXplore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default.
- eXecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely.
- eXcel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together.
- eXemplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good.
About GridX
GridX is the catalyst of our clean energy future. Utilities and energy technology providers rely on our analytics solutions to tell people exactly what they can expect to pay when making clean energy decisions, like changing to a time-of-use rate plan, buying an electric vehicle, installing solar and more. The result is less strain on the electric grid, happier customers and increased consumer investment in sustainable technologies. Working at GridX puts you at the center of realizing our clean energy future.
At GridX, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.
No recruiters or phone calls, please. GridX does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes and profiles will be considered GridX property, and GridX will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or take over sponsorship of an employment Visa at this time.
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