About the business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below http://risk.lexisnexis.com/government
About the team:
Our Government Project Management Office (PMO) is a strategic partner to the business, driving delivery excellence across complex, cross-functional customer engagements and enterprise initiatives. We collaborate closely with Market Planning, Product Management, Engineering, Testing, Legal, SIU, Operations, Sales, and other stakeholders to deliver solutions that align with customer expectations, contractual commitments, compliance requirements, and business objectives.
The PMO operates in a fast-paced, highly collaborative environment that requires strong communication, operational discipline, accountability, and customer focus. Our team supports high-visibility implementations and strategic initiatives across government, regulated, and customer-facing environments, where successful delivery and client confidence are critical to long-term success.
About the role:
The Senior Project Manager is responsible for leading large, complex projects and strategic initiatives across multiple portfolios, managing cross-functional teams, and ensuring successful delivery of customer and business outcomes. This role requires strong leadership, advanced stakeholder management, executive-level communication skills, and the ability to navigate ambiguity while maintaining structure, accountability, and delivery momentum.
The Senior Project Manager serves as a trusted advisor to internal teams and external clients, balancing operational execution with strategic alignment. This individual will build delivery roadmaps, manage integrated schedules, coordinate dependencies across organizations, and provide executive-level reporting on project health, risks, financial impacts, and key decisions.
This is a highly customer-facing role that requires professionalism, credibility, and confidence managing complex client relationships, escalations, and high-pressure situations. Experience within Vital Records, government, or highly regulated environments is strongly preferred.
Responsibilities:
Lead and manage highly complex projects and strategic initiatives across multiple portfolios and cross-functional teams.
Drive integrated project planning, milestone management, resource coordination, dependency tracking, risk mitigation, and executive-level status reporting.
Build and maintain project schedules, roadmaps, risk registers, action tracking, dependency management, and governance documentation.
Provide concise, executive-level communication regarding project progress, risks, decisions, financial impacts, dependencies, and required actions.
Coordinate and negotiate resource assignments with Engineering Resource Managers and communicate capacity and delivery impacts across stakeholders.
Ensure alignment between contractual obligations, scope management, compliance requirements, customer expectations, and technical delivery teams.
Lead cross-functional collaboration across Product, Engineering, Testing, Operations, Legal, Market Planning, Sales, and customer stakeholders.
Manage client communications, executive stakeholder engagement, escalations, and expectation management throughout all project phases.
Oversee all phases of the product development and implementation lifecycle, from initiation through deployment and operational transition.
Identify delivery risks proactively and drive accountability across teams to ensure timely resolution and successful outcomes.
Support operational optimization and continuous improvement efforts across project delivery, governance, reporting, and execution practices.
Apply structured delivery methodologies, including Agile and hybrid approaches, based on project, customer, and organizational needs.
Operate effectively within fast-moving environments where priorities, requirements, and timelines may evolve.
Perform all other duties as assigned
What Success Looks Like
Successful candidates for this role are strategic delivery leaders who bring structure, accountability, and clarity to highly complex initiatives. They operate with a strong sense of ownership, communicate effectively at the executive level, and maintain client confidence during challenging situations.
The ideal candidate demonstrates:
Strategic thinking and the ability to connect project execution to client outcomes, revenue impact, contractual obligations, and broader business priorities.
Executive communication skills with the ability to distill complex issues into concise, actionable updates for leadership and clients.
Extreme ownership and accountability, proactively identifying risks and driving follow-through across teams.
Strong stakeholder management capabilities, including navigating difficult conversations and maintaining credibility under pressure.
Organizational discipline through accurate schedules, governance tracking, documentation, executive reporting, and operational follow-through.
Commercial awareness related to contracts, scope management, revenue implications, compliance requirements, and change control.
Sound decision-making and prioritization skills in rapidly changing environments with competing demands.
Cross-functional leadership skills with the ability to influence technical, operational, business, and customer stakeholders without direct authority.
Comfort managing ambiguity and creating structure within evolving project environments.
Requirements:
7+ years of PMO, program management, or equivalent complex project delivery experience.
Bachelor’s degree in Business, Technology, Engineering, or related field (or equivalent professional experience).
PMP certification required.
Demonstrated experience leading large, cross-functional, customer-facing initiatives in complex enterprise environments.
Strong experience managing executive-level stakeholders, customer escalations, and cross-functional delivery teams.
Proven ability to lead projects involving compliance, contractual obligations, scope governance, and operational accountability.
Strong understanding of Agile, hybrid, and structured project delivery methodologies.
Exceptional written, verbal, presentation, and executive communication skills.
Advanced analytical, organizational, prioritization, and problem-solving capabilities.
Strong decision-making skills and ability to operate independently in fast-paced environments.
Demonstrated ability to manage ambiguity, shifting priorities, and evolving business needs while maintaining delivery focus.
Experience building and maintaining executive-level reporting, schedules, risk registers, and governance artifacts.
Strong collaboration and influence skills across technical, operational, business, and customer organizations.
Experience driving operational improvement and delivery optimization initiatives.
Preferred Experience
Prior experience supporting Vital Records, identity verification, public sector, or citizen-facing technology solutions strongly preferred.
Experience working within government, regulated, or highly compliance-driven environments preferred.
Familiarity with government contracts, compliance obligations, and public sector stakeholder engagement.
Experience supporting enterprise modernization, SaaS implementations, or large-scale product delivery initiatives.
Experience managing projects involving complex integrations, data governance, or operational transformation efforts preferred.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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