Role Overview
As a Senior Product Manager for Phone Platform, you will partner closely with the Product Leadership to drive the strategy, execution and growth of HighLevel’s communication and monetisation platform. You will play a critical role in shaping and delivering products across voice, messaging, billing, pricing and account lifecycle management while ensuring alignment with company goals, customer needs and business outcomes.
What You Will Do
Product Strategy & Execution, Communication Platform & Billing, Pricing & Monetization, Go-To-Market & Product Launches, Data & Customer Insights, Cross-Functional Leadership
Why It Might Be a Fit
7+ years of Product Management experience in SaaS, platform, fintech, telecom, CPaaS or related technology environments, Proven track record of shipping and scaling customer-facing and platform products from concept to launch, Experience managing product roadmaps, prioritisation frameworks, and cross-functional delivery processes
Requirements
- 7+ years of Product Management experience in SaaS, platform, fintech, telecom, CPaaS or related technology environments
- Proven track record of shipping and scaling customer-facing and platform products from concept to launch
- Experience managing product roadmaps, prioritisation frameworks, and cross-functional delivery processes
- Strong understanding of product discovery, customer research, experimentation, and data-driven decision making
- Experience developing go-to-market plans and partnering with Marketing, Sales and Customer Success teams on successful product launches
- Demonstrated experience working on pricing, packaging, monetisation, or usage-based business models
- Ability to balance customer needs, technical constraints, and business objectives when making product decisions
- Strong analytical skills with experience leveraging SQL, BI tools, dashboards, or product analytics platforms
- Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels
- Comfortable operating in fast-paced, highly collaborative environments with multiple concurrent initiatives
- Strong ownership mindset with a bias toward execution, accountability and measurable outcomes
Benefits
- Remote work
- Equal Opportunity Employer
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