Description
Join Us at TailorMed – Transforming Healthcare Affordability
Awarded Best in Class in Health Equity 2025
At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.
TailorMed is the medication success platform removing every barrier across the patient journey, from access and affordability through adherence and ongoing care. Through a connected network spanning 945+ hospitals, 4,700+ clinics, 3,100+ pharmacies, 100+ life sciences programs, and 6,000+ support programs, TailorMed has supported over 75 million patients and secured more than $7.4 billion in financial assistance since 2020. TailorMed's platform connects patients, providers, pharmacies, and life sciences companies through one coordinated network designed to reach every patient at every step of their medication journey.
Learn more at tailormed.co
As a Senior Product Manager at TailorMed, you will lead the development of a brand-new product from 0–1, owning the strategy, build, and launch of a new solution within the TailorMed platform. You’ll operate with a builder mindset—turning ambiguous problems into scalable products, driving from concept to real-world impact.
In parallel, you will drive product initiatives that simplify and accelerate complex healthcare affordability, access, and adherence workflows, tackling critical friction points in the patient medication journey.
You will play a pivotal role in shaping and executing our strategy across a complex, high-impact ecosystem, connecting providers, pharmacies, patients, and pharma partners.
This role requires strong domain knowledge in healthcare workflows, deep product craftsmanship, and a data-driven, patient-first mindset, with the ability to build innovative solutions that reduce friction, improve outcomes, and drive faster therapy starts.
Responsibilities
- Own the product strategy and roadmap for a net-new product area, building capabilities that streamline workflows and improve the medication journey and outcomes.
- Lead zero-to-one initiatives that bring automation, intelligence, and operational efficiency into complex healthcare processes.
- Oversee the end-to-end product development lifecycle—from discovery and validation through launch and ongoing optimization—using real-world performance data and user behavior insights.
- Design solutions that address key healthcare workflow challenges, including documentation requirements, clinical data capture, rule variation across stakeholders, submissions, follow-up workflows, exception handling and communication with patients.
- Own product analytics for your domain, including defining success metrics such as cycle times, drop-off points, throughput, and workflow efficiency.
- Partner closely with engineering teams to deliver high-quality product features, write PRDs, translate market needs into clear requirements, and mitigate risks to meet milestones.
- Collaborate cross-functionally with operations, customer success, and commercial teams to ensure solutions align with real-world customer workflows, desired patient experience and market dynamics.
- Define and measure end-to-end program impact, ensuring product insights directly inform roadmap, prioritization, and strategic investment.
- Own the integration of this product area into TailorMed’s broader product ecosystem, driving cohesion and consistency across platforms.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree preferred.
- 5+ years of product management experience in healthcare technology, digital health, or enterprise SaaS, including B2B and/or B2B2C products.
- Experience building or supporting complex healthcare workflow products, such as:
- provider-facing platforms
- utilization or administrative workflow tools
- specialty medication access solutions
- rules-based automation systems
- enterprise healthcare workflow software
- Strong understanding of the medication access landscape
- Experience using AI to drive product innovation
- Demonstrated strength in product analytics and data-driven decision-making, including funnel optimization, experimentation, and outcome measurement.
- Strong multi-tasker who thrives in a fast-paced, dynamic start-up environment in growth mode
- Builder mindset with experience taking products from early discovery through MVP and scaling.
- Strong business orientation, with the ability to connect product strategy to commercial and customer outcomes.
- Excellent communication and stakeholder management skills, with the ability to influence across clinical, operational, and technical teams.
- Experience working in agile development environments, with a strong grasp of modern product methodologies and best practices.
What We Offer
- Competitive salary + equity
- Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
- 401(k) plan with a 4% employer match
- Paid holidays, vacation, and sick leave
- Six weeks of paid parental leave
- Company-paid life insurance
- New MacBook, plus all of the equipment and technology you’ll need to be successful in your role
- The opportunity to help shape the future of healthcare
TailorMed is proud to be an equal opportunity employer. TailorMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Due to the sensitive nature of the data that TailorMed handles, finalist candidates must complete a successful background and reference check.
At this time, is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the United States and not require future sponsorship in order to continue working in the United States.
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