Job Summary
We are seeking a Senior Business Analyst / Functional Lead (P4) to play a critical role in driving functional excellence and delivery success for the VantusHQ commerce platform within the pharmaceutical domain. This role operates at the intersection of business, product, and technology, ensuring that solutions are aligned with customer needs, business objectives, and regulatory requirements.
As a Functional Lead within an Agile squad, this individual will go beyond traditional business analysis by providing functional leadership, mentoring junior analysts, and owning end-to-end requirement quality and delivery outcomes. The role requires active participation across the delivery lifecycle, including backlog refinement, sprint execution, bug analysis, UAT support, and production issue resolution.
The ideal candidate will serve as a key liaison between stakeholders, translating complex technical challenges into business-friendly insights while representing the voice of the customer. They will ensure that commerce workflows—such as order lifecycle, integrations, and customer journeys—are designed and delivered with a strong focus on user experience, compliance, and operational efficiency.
This position demands a balance of analytical expertise, leadership capability, and hands-on engagement, making it a pivotal role in enabling high-quality, scalable, and compliant solutions within a fast-paced Agile environment.
Responsibilities
Act as the Functional Lead within an Agile squad, driving end-to-end functional clarity and alignment across stakeholders
Mentor and guide junior Business Analysts, supporting their day-to-day work, deliverables, and best practices
Partner with Product Owners and business stakeholders to refine backlog, prioritize features, and align with business value
Own functional design and requirement quality across the commerce platform, including order lifecycle, customer flows, and integrations
Translate business needs into clear, structured functional requirements and acceptance criteria
Participate actively in Agile ceremonies (backlog grooming, sprint planning, reviews, retrospectives)
Serve as the liaison between technology teams and business stakeholders, ensuring seamless communication
Translate technical challenges, constraints, and dependencies into business-impact language for Product Owners
Play an active role in bug triage, root cause analysis, and production support, ensuring accurate functional validation.
Lead and support User Acceptance Testing (UAT) activities including planning, execution coordination, and validation
Collaborate closely with QA teams to ensure test coverage, traceability, and quality assurance
Support regulated pharma workflows, ensuring awareness of compliance, auditability, and data accuracy requirements
Drive continuous improvement in functional processes, documentation standards, and delivery practices
Ensure the squad meets delivery milestones with strong ownership and accountability
Identifies and applies AI and automation opportunities to enhance business processes and drive efficient delivery.
Qualifications
8-12 years of experience in Business Analysis and functional leadership, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Experience in commerce platforms (eCommerce, order management, customer experience)
Proven experience mentoring or leading junior BAs
Strong expertise in requirements gathering, functional design, and process modeling
Hands-on experience with UAT, defect management, and production support
Experience working in Agile/Scrum environments
Understanding of system integrations, APIs, and end-to-end application flows
Strong ability to translate technical concepts into business terms
Excellent stakeholder management and communication skills
Ability to balance customer experience, business goals, and compliance need
What is expected of you and others at this level
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues
Anticipated salary range: $105,100 - $150,100
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 09/08/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Remote #LI-Hybrid
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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