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Job Title: Sales Operations Administrator
Location: Remote
Time Zone: US Time Zones (EST–PST)
Role Overview
We are seeking an experienced and detail-oriented Sales Operations Administrator to support a high-performing sales organization. This role is ideal for a proactive professional with a strong operational mindset who thrives behind the scenes — keeping systems clean, processes running smoothly, and the sales team focused on closing. Experience in the education sector is a strong advantage.
Key Responsibilities
Manage and maintain the CRM (HubSpot), ensuring data accuracy, pipeline hygiene, and up-to-date records
Support the sales team with administrative tasks including contract preparation, proposals, and sales documentation
Track and report on key sales metrics, pipeline activity, and performance dashboards
Coordinate scheduling, follow-ups, and communications between the sales team and prospects or clients
Assist in onboarding new clients and ensuring a smooth handoff from sales to delivery or account management
Manage inbound inquiries and route them appropriately within the sales team
Maintain and organize sales collateral, templates, and shared resources
Identify and flag process inefficiencies and support continuous improvement initiatives
Liaise with marketing, operations, and finance teams to support the full sales cycle
Required Qualifications
3+ years of experience in a Sales Operations role
Hands-on experience with HubSpot CRM — managing pipelines, workflows, reporting, and data integrity
Prior remote work experience with strong fluency in remote collaboration tools (Slack, Zoom, Google Workspace, or similar); candidates without prior remote experience will not be considered
Experience working with US or UK-based companies or customers
Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities
Strong written and verbal communication skills
Comfortable working independently in a fast-paced, distributed environment
Preferred Qualifications
Background in or exposure to the education sector (EdTech, training, e-learning, or academic services)
Experience supporting or managing a sales team in a senior or lead capacity
Familiarity with sales enablement tools, proposal software, or document management platforms
Exposure to CRM administration, workflow automation, or sales operations functions
Tools & Technology
HubSpot CRM (required)
Google Workspace or Microsoft 365
Slack, Zoom, and task management tools (Asana, Monday.com, or similar)
VoIP and communication platforms
Document and proposal tools
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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