FareHarbor is the world’s leading provider of reservation software to the tour, activity and attraction industry. The Sales Development Representative (SDR) is responsible for generating top-of-funnel pipeline through proactive outreach into target accounts and scheduling qualified product demos for Account Executives, contributing directly to revenue growth.
Responsibilities
- Execute high-volume outbound campaigns, primarily via cold calls, with messaging targeted to different regions and verticals
- Manage your lead pool and lead flow through prospecting tools (i.e. CRM, LinkedIn, email, etc) with thoughtful, relevant messaging for different systems and personas
- Schedule qualified product demos for Account Executives, with a consistent show rate
- Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
- Develop and maintain a deep understanding of FareHarbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers, as well as internal collaboration with Marketing, Sales, Operations, etc
- Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities
- Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
- Monitor your individual sales performance and implement strategies to maximize productivity and results
- Be a true team player who is willing to go the extra mile to deliver exceptional results for our prospective clients
Skills
- Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace
- Comfortable speaking with people on the phone and in person; Able to handle rejection and stay motivated
- Excellent organization and time-management skills
- Cool under pressure with the ability to balance / execute multiple priorities
- Professionalism in all business interactions across all communication channels
- A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into your day-to-day routine
- Ideally suited for individuals who are motivated by financial success and rewards
- Willingness to travel for industry events & conferences
Benefits
- Medical, dental + vision coverage
- 26 vacation days, 10 sick days & 12 paid holidays per year
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- 401k + employer matching
- Social hours & events and team-building
- Educational Opportunities
- Wellness benefits (Headspace subscription & wellness webinars)
- Work-from-home assistance
- Hybrid friendly
- Paid volunteer hours
Company Overview