Location: Mexico, Remote.
Type: Full-time (Contractor)
Ottimate is an AP automation AI tool that provides a smarter way for AP managers, approvers, controllers, and CFOs to work through the entire invoice lifecycle.
What You’ll Do
- Client Verification: Help us get to know our clients by accurately identifying and verifying their
- information, using business and personal documentation.
- Know Your Customer / Know Your Business reviews. Performing checks on our clients and service providers. Will be sorting through a high volume of requests.
- Requires high attention to detail, and desire to suggest improvements to processes.
- Communicate Compliance Requirements: Clearly explain why compliance matters to both our clients and internal teams, helping everyone stay informed.
- Assess Client Risk: Conduct assessments to determine client risk levels, and address any alerts or issues quickly and accurately, in line with our policies.
- Credit Assessment: Review financial documents to determine the appropriate credit limit for each client.
- Collaborate Across Teams: Work with different departments to improve the overall customer
- experience.
- Procedure Updates: You’re someone who wants to improve workflows of daily tasks without sacrificing quality. You make suggestion improvements based on data.
- Manage Chargebacks: Review chargeback requests on the issuing side. Assist is evidence gathering and submission based on card brand rules.
Requirements
- Education/Experience: Bachelor’s degree in Finance, Business or related field and 2+ years working in AML, Fraud, Risk, or related field or 4+ years experience in lieu of a degree. Must be able to pass a background check.
- Experience working in the Fintech or banking industry,
- Eye for Detail: You’re thorough and attentive, ensuring accuracy in every task.
- Analytical Mindset: You’re comfortable digging into data to find insights and make informed decisions.
- Open to feedback: You’re someone who is constantly wanting to improve their craft and seeks feedback on how you can improve.
- Clear Communicator: You’re skilled at explaining complex information in simple terms, both in writing and verbally.
- Sense of Urgency: You respond quickly and proactively to emerging issues.
- Self-Starter: You’re a quick learner who can manage multiple projects and jump in to solve problems independently.
- Team Player: “Thats not my job” is not in your vocabulary. You’re always willing to lend a helping hand to other teams.
- Tenacious Problem Solver: You think critically and independently. Ability to perform repetitive tasks with a high degree of accuracy and speed.
- Knowledge of Regulations: You’re familiar with U.S. Customer Due Diligence (CDD) federal
- regulations.
- Chargeback Familiarity: You know your way around the chargeback process and have a basic understanding of card brand rule
Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.
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