Note: The job is a remote job and is open to candidates in USA. Fragomen is recognized as the leading global immigration services provider, with more than 6,000 professionals across 70+ offices serving clients in over 170 countries. The Writer/Digital Content Creator is responsible for conducting research and writing, as well as developing multi-platform content to enhance the company's brand voice and engage target audiences.
Responsibilities
- Conduct research using a range of sources, including government databases, reputable online publications, and generative AI tools, to support ad hoc research and writing projects requested by internal teams and partners. Evaluate and synthesize complex information into clear, accurate, and well-structured written content tailored to the needs of different stakeholders
- Collaborate with cross-functional teams to gather requirements, clarify objectives, and ensure research outputs align with project goals and timelines. Maintain high standards of accuracy, credibility, and citation integrity across all deliverables
- Assist the writing team with research and drafting assignments as needed, contributing to Insights publications and other research-driven initiatives. Support the development of briefs, summaries, reports, and thought leadership content, ensuring consistency in tone, style, and messaging
- Stay current on relevant industry trends, policy developments, and emerging topics to proactively inform research efforts and enhance the quality and relevance of written materials
- Develop and maintain a consistent brand voice across all media platforms
- Create engaging, platform-specific content tailored to target audiences; convert Insights and other Knowledge products into social media posts on LinkedIn, Facebook, Instagram, etc. as approved
- Coordinate with Communications to schedule and manage content calendars to ensure consistent posting cadence
- Collaborate with internal teams to align social media messaging with broader campaigns; work with Marketing as needed for posting/strategy
- Ensure all content aligns with company guidelines and brand standards
- Monitor social media trends and recommend timely, relevant content opportunities
- Track performance metrics and optimize posts based on engagement and reach
Skills
- Bachelor's degree in a relevant field required
- 4+ years' experience in a relevant field
- Experience working with CEROS or similar interactive content platforms
- Ability to build, edit and publish digital content across web-based platforms
- Must have strong written and oral communication skills and be able to explain complex immigration concepts with clarity, and develop content across multiple platforms
- Must have strong organization skills to efficiently manage priorities and quickly respond to urgent requests
- Must have strong analytical, critical thinking, and problem-solving skills to identify and characterize complex process issues
- Master's Degree preferred
- Proficiency with content management systems such as WordPress, Drupal or comparable digital platforms or front-end content editing tools is a plus
Company Overview