Note: The job is a remote job and is open to candidates in USA. Entelligence is a technology-enabled services company that partners with leading SaaS organizations to deliver complex implementations and drive customer success. The VCF Operations Architect is responsible for designing and optimizing VMware Cloud Foundation environments, ensuring operational efficiency and alignment with best practices while collaborating with client operations teams and internal stakeholders.
Responsibilities
- Design and guide operational models for VMware Cloud Foundation environments, including lifecycle management and platform governance
- Lead assessments of existing VCF environments and provide recommendations for performance, scalability, and operational improvements
- Oversee lifecycle operations using SDDC Manager, including upgrades, patching, and environment health management
- Develop and document operational standards, runbooks, and procedures for VCF platform management
- Partner with client operations teams to improve monitoring, alerting, and incident response processes
- Troubleshoot and resolve complex issues across VCF, including compute, network, and storage layers
- Coordinate with infrastructure, networking, and security teams to ensure alignment of operational practices
- Identify risks, constraints, and inefficiencies in current operations and recommend improvements
- Support automation and optimization efforts to improve operational efficiency and consistency
- Deliver consulting services aligned to client processes and operating models
Skills
- Experience in technology consulting or professional services environments supporting infrastructure operations
- Experience operating and supporting VMware Cloud Foundation or similar software-defined data center environments
- Strong familiarity with lifecycle management, upgrades, and patching of VMware platforms
- Experience with platforms such as SDDC Manager, vSphere, NSX, and vSAN in production environments
- Experience troubleshooting complex infrastructure issues across compute, network, and storage
- Experience contributing to operational design discussions or platform optimization initiatives
- Ability to manage multiple operational priorities in a consulting or delivery environment
- Strong written and verbal communication skills in client-facing environments
- Customer Consulting and Advisory: Ability to assess customer environments, understand operational challenges, and recommend improvements to platform stability and efficiency
- VCF Lifecycle Management: Ability to manage and guide upgrades, patching, and lifecycle operations using SDDC Manager and related tools
- Platform Operations and Optimization: Ability to monitor, tune, and improve performance across compute, network, and storage layers
- Troubleshooting and Root Cause Analysis: Ability to diagnose complex infrastructure issues and implement sustainable solutions
- Automation and Operational Efficiency: Ability to identify opportunities for automation and improve repeatability of operational processes
- Documentation and Runbook Development: Ability to create clear operational procedures, runbooks, and standards for ongoing platform management
Company Overview
Company H1B Sponsorship