Note: The job is a remote job and is open to candidates in USA. Accenture Federal Services is dedicated to helping the US federal government improve operations and services. The Technical Writer role focuses on creating and managing technical documentation within the Policy and Control Operations team of Information Security.
Responsibilities
- Technical documentation writing, not transaction processing. Technical writing samples will be requested if granted an interview
- Provide functional and/or technical writing support for resolution of internal program inquiries
- Liaise with other teams members as required to resolve questions/issues in a timely manner. Emphasis on ensuring proper documentation, notification, escalation, tracking and follow up
- Create and write original documents
- Develop, review and edit documentation of technical IT products, policies, security standards, processes, procedures and deployments
- Conduct relevant research, data analysis, and create reports
- Communicate with team members, engineers and Subject Matter Experts to identify the process, document, and publish Standard Operating Procedures
- Maintain responsibility for completion and accuracy of work products
- Convey technical details clearly to a range of audiences, both in writing and verbally
Skills
- U.S. Citizen required
- 2+ years of Technical Writing related experience
- Strong proficiency in the English language
- Ability to work independently and as a team member with desire to be involved
- Ability to manage time effectively working across multiple projects and deadlines
- Desire to learn new skills
- Deep interest in cyber and security challenges in information technology
- Technical Writing
- Detail Oriented
- Problem Solving
- Critical Thinking
- Technical proficiency
- Government compliance
- Strong organizational skills, including attention to detail
- Excellent communication (written and oral) skills
- Great Interpersonal Skills - Team player
- Versatile and self-motivator
- Bachelor's Degree in Information Technology, Information Security, Business or Risk Management (or equivalent experience)
Benefits
- Accenture Federal Services offers a wide variety of benefits. [You can find more information on benefits here.](https://www.accenture.com/us-en/careers/your-future-rewards-benefits)
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