Note: The job is a remote job and is open to candidates in USA. Cyclops is the first stablecoin and crypto infrastructure platform built exclusively for the payments industry. They are seeking a Technical Program Manager to lead cross-functional initiatives, ensuring delivery excellence and alignment across teams, while managing external partnerships and compliance requirements.
Responsibilities
- Organize and run execution for external integrations, partner onboarding initiatives, and internal cross-team initiatives
- Own end-to-end project plans, including scope, timelines, dependencies, risks, and assumptions
- Coordinate dependencies across engineering, product, operations, compliance, legal, and external partners
- Identify delivery, operational, or compliance risks early and proactively propose mitigation strategies, clearly articulating tradeoffs and impacts
- Act as the primary source of truth for program status, decisions, and next steps
- Keep engineering and product leaders aligned through clear, consistent, and timely communication
- Translate between technical, product, and business contexts to ensure shared understanding
- Act as a neutral facilitator across teams to resolve ambiguity, align on decisions, and unblock progress
- Partner closely with the technical integration owner to ensure technical discovery, delivery sequencing, and readiness are aligned
- Partner with Compliance, Legal, and Operations to support: Merchant onboarding and KYB processes, Customer KYC and KYT readiness, Geographic and currency expansion initiatives
- Coordinate partner requirements related to compliance, regulatory obligations, and contractual commitments
- Support partner invoicing workflows, operational readiness, and ongoing partner lifecycle management
- Ensure operational, legal, and compliance requirements are clearly documented, tracked, and reflected in delivery plans
- Lead structured, professional communication with external vendors, partners, and clients
- Clearly document agreements, decisions, operational requirements, and changes in scope or timelines
- Prepare and distribute concise meeting summaries with clear action items, owners, and deadlines
- Ensure external stakeholders receive consistent messaging and know what to expect and when
- Track project metrics and delivery health across initiatives
- Prepare concise, high-signal weekly status updates for leadership and stakeholders
- Surface deviations from plan early, clearly communicating risks, options, and recommended actions
- Maintain continuity of context so teams are not revisiting or re-litigating prior decisions
- Own and organize program and partner documentation in Confluence and related tools
- Create and maintain clear written artifacts (plans, timelines, decision logs, summaries) that reduce ambiguity
- Drive execution discipline through clarity and alignment, not unnecessary process or bureaucracy
- Support the COO, Director of Engineering, and Director of Product with planning materials, drafts, and follow-ups
- Prepare delivery and partner-readiness updates for broader company awareness and go-to-market readiness as needed
- Help ensure teams understand how delivery milestones connect to broader business objectives, GTM plans, and regulatory readiness
Skills
- Exceptional written and verbal communication skills, with the ability to synthesize complex technical and business information into clear, actionable guidance
- Proven experience leading technical programs, partner integrations, or cross-functional initiatives in close partnership with engineering and product teams
- Experience managing external vendors, partners or client-facing deliveries, with clear ownership of commitments and communication
- Strong organizational and problem-solving skills, with a structured, detail-oriented approach to planning and execution
- Solid understanding of software delivery lifecycles and the ability to work from technical documentation and API specifications
- Ability to operate independently, proactively surface risks, and drive issues to resolution
- Experience in fintech or crypto (plus, but not required)
- Background that includes hands-on exposure to technical delivery roles (e.g., project management, QA, business analysis, engineering, or technical support)
- Experience with partner onboarding and operational compliance processes, such as KYB, KYC, KYT, and geographic or currency expansion, preferably within crypto, digital assets, or regulated financial services
- Familiarity with applying AI tools and automation to enhance program execution, communication clarity, and operational efficiency
- Familiarity with modern delivery and collaboration tools, including Jira, Confluence, or similar platforms
Benefits
- Company issued laptop
- Technology Accessories
- Annual In-Person Full-Team Meetup
Company Overview