Note: The job is a remote job and is open to candidates in USA. Rithum is an AI‐first organization that focuses on leveraging AI to enhance collaboration and growth. As a Technical Program Manager, you will oversee electronic data interchange systems and API integrations, acting as a project lead to improve business processes and communication with clients and partners.
Responsibilities
- Provide project oversight and strategic direction of electronic data interchange systems and API integrations
- Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients
- Consults with internal teams and clients in the analysis of technical integration requirements (EDI and API)
- Organizes, analyzes, & controls the activities of the engineering and implementation teams
- Tracks & reports development/onboarding status and communicates with teams and clients
- Oversee documentation processes for product changes and updates
- Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions
Skills
- 3+ years client-facing technical project management experience at a B2B SaaS company
- Demonstrates comprehensive expertise in API standards and protocols, along with practical experience in API integrations
- Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and/or documentation
- Experience as an IT Project Manager - capable of leading technical teams from a strategic business standpoint
- Ability to foster strong relationships with trading partners, vendors, and internal teams, and communicate effectively with various stakeholders to ensure alignment and project execution
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Bachelor's degree with 5+ years' experience in program management, preferably in the ERP, EDI, CRM or eCommerce space
- Master's degree is a plus
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
- Discretionary bonus for non-sales roles
- Sales incentives (where applicable)
Company Overview
Company H1B Sponsorship