Note: The job is a remote job and is open to candidates in USA. Motorola Mobility, a Lenovo Company, is a global technology powerhouse focused on delivering smarter technology for all. They are seeking a Strategic Project Manager to lead program management for strategic customer scorecard initiatives, manage security and compliance programs, and drive cross-functional transformation efforts.
Responsibilities
- Own end-to-end program management for strategic customer scorecard initiatives, including KPI tracking, root cause analysis, and cross-functional corrective action planning
- Build and maintain executive-ready reporting frameworks that translate operational data into decision-ready insights
- Partner with sales, operations, and product teams across global manufacturing sites to close performance gaps and sustain top-tier rankings
- Serve as the internal program lead for external security and compliance audit cycles initiated by enterprise customers, coordinating evidence collection, gap remediation, and cross-functional readiness across global teams
- Maintain audit calendars, track remediation milestones, and ensure timely closure of findings in alignment with customer requirements
- Act as the primary liaison between internal stakeholders and external audit counterparts throughout the audit lifecycle
- Lead internal transformation workstreams involving process redesign, organizational alignment, and change management across matrixed global teams
- Design program operating models including governance cadences, RACI structures, and milestone tracking
- Integrate AI tools (Copilot, data dashboards, automation workflows) into program management to improve cycle time and reporting accuracy
- Prepare and deliver executive briefings, award nomination materials, and strategic business documents for senior leadership and key customer stakeholders
- Manage complex stakeholder landscapes across time zones, functions, and organizational levels with minimal friction
Skills
- Bachelor's degree in Business, Engineering, Supply Chain, Information Security, or related field (or equivalent experience)
- 7+ years of product experience in an IT relevant industry
- Experience working directly with customers and ability to understand technical requirements
- Experience in datacenter, infrastructure, manufacturing, or supply chain environments
- Background in security, compliance, or risk governance programs (e.g., customer audits, regulatory frameworks)
- Experience managing enterprise customer scorecards or supplier performance programs
- Strong working knowledge of data visualization and reporting tools (e.g., Excel, Power BI)
- Experience leveraging automation or AI tools (e.g., Copilot) to improve program delivery
Company Overview
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