Note: The job is a remote job and is open to candidates in USA. Coveo is a company focused on driving AI adoption for enterprises. As a Strategic Account Manager, you will manage a portfolio of global strategic customers, ensuring their success with Coveo's AI platform and driving business growth.
Responsibilities
- Own a portfolio of global strategic customers, leading the entire account lifecycle while serving as their trusted advisor and primary point of contact
- Develop and execute strategic account plans that align Coveo's AI platform with your customers' business objectives, driving expansion, customer satisfaction, and long-term growth
- Build and strengthen executive relationships across business and technology leaders, including C-suite stakeholders, by delivering strategic guidance and business value
- Lead complex commercial negotiations and successfully navigate global procurement processes to close expansion opportunities
- Partner closely with Customer Success, Product, Marketing, Renewals, and Support teams to deliver a seamless customer experience while sharing customer insights that influence our product strategy
- Consistently achieve or exceed quarterly revenue targets by identifying, advancing, and closing high-impact expansion opportunities within your assigned accounts
Skills
- 10+ years of experience exceeding sales targets while growing existing enterprise software or Software-as-a-Service (SaaS) accounts
- Proven success managing complex global accounts and engaging executive stakeholders, including Chief Executive Officers (CEOs), Chief Information Officers (CIOs), and senior business leaders
- Strong strategic account management skills with the ability to align technology solutions to customer business priorities and long-term outcomes
- Demonstrated expertise building and managing a healthy pipeline, leading complex sales cycles, and consistently delivering revenue growth
- Experience selling artificial intelligence (AI), cloud, data, or other emerging enterprise technologies
- A consultative approach that builds trust quickly and positions you as a long-term strategic advisor
- A collaborative mindset with the ability to influence cross-functional teams and thrive in a high-growth environment
- Curiosity, resilience, creativity, and a genuine passion for helping customers achieve meaningful business outcomes
Benefits
- Referral Bonus=3000
- Work presence=Remote | À distance
Company Overview