Note: The job is a remote job and is open to candidates in USA. Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students and engage families. The Staff Site Reliability Engineer will lead the evolution of Finalsite’s infrastructure and reliability practices across a multi-cloud environment, partnering with engineering leadership to enhance CI/CD and operational excellence.
Responsibilities
- Design, improve, and maintain scalable CI/CD pipelines and deployment processes
- Establish reliable staging and development environments aligned with production standards
- Build and manage observability practices, including monitoring, alerting, dashboards, and SLO frameworks
- Partner with engineering teams to support platform modernization and infrastructure reliability
- Drive Infrastructure-as-Code (IaC) standards and multi-cloud operational consistency across AWS and GCP
- Provide technical leadership on infrastructure architecture, reliability, and operational best practices
- Support incident response, system reliability, and operational readiness initiatives
- Utilize AI-assisted development tools to support infrastructure analysis and improvement efforts
Skills
- At least 10 years of experience as a Staff SRE or senior-level infrastructure engineer supporting production systems at scale
- Strong expertise in AWS and GCP cloud platforms
- Familiarity with queue-based or event-driven architectures and autoscaling technologies
- Experience designing and improving CI/CD infrastructure and deployment automation
- Hands-on Kubernetes operations experience, including scalability and workload reliability
- Experience with observability tools, monitoring strategies, and incident management practices
- Proficiency with Infrastructure-as-Code tools such as Terraform or comparable technologies
- Strong communication and collaboration skills across engineering teams
- Experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies
- Experience supporting platform modernization or large-scale migration initiatives
- Experience supporting multi-tenant SaaS environments
- Background leading or advancing modern SRE practices within infrastructure teams
- Familiarity with Ruby/Rails or Python deployment environments
- Experience within EdTech, SaaS, or other highly available production environments
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