Note: The job is a remote job and is open to candidates in USA. SpartanX is a company dedicated to providing reliable solar solutions while fostering professional growth. The SSR Operations Specialist supports the Site Survey Review department by managing operational tasks, resolving issues, and ensuring project continuity through effective collaboration with various internal departments.
Responsibilities
- Take ownership of operational tasks that fall outside the standard SSR review process
- Research, troubleshoot, and resolve project issues that prevent progression through the pipeline
- Coordinate with Design, Permitting, Construction, Scheduling, Service, Sales, and other departments to ensure timely issue resolution
- Investigate project discrepancies and determine the best path forward
- Manage escalated or complex SSR-related cases from assignment through resolution
- Track operational issues and provide status updates to leadership
- Identify recurring issues and recommend process improvements to reduce future exceptions
- Assist in developing and maintaining department SOPs, documentation, and workflow improvements
- Perform quality reviews of project documentation when necessary
- Support special projects and operational initiatives as assigned
- Maintain accurate records and documentation within company systems
- Help ensure projects remain on schedule by proactively identifying and resolving bottlenecks
- Perform other duties as assigned to support departmental and company objectives
Skills
- High school diploma or equivalent
- Minimum 2 years of experience in solar operations, construction operations, project coordination, electrical operations, or a related field
- Strong organizational and problem-solving skills
- Excellent verbal and written communication
- Ability to prioritize multiple projects simultaneously
- Proficiency with Microsoft Office and Google Workspace
- Ability to work independently while collaborating across multiple departments
- Exceptional attention to detail
- Residential solar industry experience
- Electrical knowledge or field construction experience
- Experience with Site Survey Review processes
- Knowledge of AHJ requirements, utility requirements, and permitting workflows
- Experience reading construction drawings, electrical plans, or site survey documentation
Company Overview