Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company serving millions of learners, providing affordable, quality digital products and services. As a Sr Digital Inside Sales Consultant, you will play a pivotal role in digital expansion initiatives by working with inbound leads and optimizing print-to-digital opportunities.
Responsibilities
- Owning print renewals and identifying top print opportunities each quarter for digital conversion
- Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities
- Conducting sales demos using our digital content platforms like CIMA and ExamReady
- Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings
- Handing off converted digital accounts to the Customer Success Manager
Skills
- 3–5 years of experience in customer success, account management, or educational technology implementation
- Proven track record to lead onboarding and training programs for institutional clients
- Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption
- Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies
- Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms
- Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios
Benefits
- A comprehensive and rewarding Total Rewards package designed to support and empower our employees
- Sales roles often incorporate a significant incentive compensation program beyond this base pay range
Company Overview
Company H1B Sponsorship