Note: The job is a remote job and is open to candidates in USA. Realty Income Corporation aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. The Senior Systems Analyst (Yardi) will serve as the subject matter expert for Yardi, working with end users to understand requirements and develop solutions, including application administration and end-user support.
Responsibilities
- Use in-depth knowledge and skills in Microsoft SQL Server, and relative systems to perform a full range of SQL queries
- Apply Yardi schema knowledge and SQL skills, to create SQL packages to fix Yardi data discrepancies
- Apply your experience in supporting Yardi or other ERP systems to decipher errors and find solutions
- Use your understanding of ERP systems to create & modify tables, views, and reports as needed
- Familiarity with Yardi YSR Reporting is a Plus
- Troubleshoot Yardi application issues and escalate to senior staff or vendors when necessary
- Provide frontline support for tier 1 and 2 support requests via our helpdesk system related to Yardi and Yardi integrations
- Manage user accounts, permissions, and licensing requirements, adhering to SOX audit controls and defined access request/new hire provisioning processes
- Monitor system stability to ensure a high level of reliability and provide technical guidance to identify system deficiencies and implement corrective actions
- Analyze application feature requests and propose solutions with both customers and vendors
- Assist in coordinating Yardi enhancements, upgrades, patches, and testing according to established change management processes
- Notify management of project risks and impediments and collaborate with team members to meet project goals and timelines
- Create SQL queries and custom reports based on business reporting requirements
- Administer various Yardi products such as YardiOne, Elevate, and Voyager, ensuring proper setup and integration
Skills
- 5+ years of business application experience or Information Technology and familiarity with current business analysis principles and practices
- Experience with Yardi Voyager 7 or 8
- Yardi report writing and database schema expertise
- Demonstrated ability to lead solutions that solve business problems and influence team approaches
- Experience planning and managing the orderly implementation of system changes
- Experience with Microsoft SQL queries
- In-Depth knowledge of Microsoft Office Suite software
- Experience supporting international expansion within the Yardi platform
- ERP system implementation and ongoing support experience
- Background in Commercial Real Estate or the REIT industry
- Familiarity with SaaS integrations, including SharePoint Online
- ITIL and/or PMP certification preferred
Benefits
- Healthcare, dental, and vision insurance for employees and eligible dependents
- 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation
- Wellness, financial, and work/lifestyle-specific benefits
- Generous PTO accrual
- 12 paid holidays
- Paid volunteer time
Company Overview
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