Note: The job is a remote job and is open to candidates in USA. SSP America is a leading provider of restaurant operations in airports, and they are seeking a Senior Specialist in IT Network Support to enhance their network infrastructure. This role involves designing, implementing, and supporting enterprise network systems, as well as troubleshooting complex issues and collaborating with various teams across North America.
Responsibilities
- Design, implement, and support enterprise network infrastructure across airport locations
- Partner with construction, infrastructure, and communications teams on new restaurant openings and remodels
- Serve as the escalation point for advanced network troubleshooting
- Configure and support routers, switches, firewalls, Wi-Fi, VPNs, DNS, DHCP, and cloud-based networking environments
- Monitor network performance and proactively identify improvements
- Maintain network security standards and support compliance initiatives
- Review and validate network diagrams and technical documentation
- Lead network-related projects from planning through implementation
- Collaborate with vendors, airport authorities, business partners, and internal stakeholders
Skills
- 5+ years of hands-on network engineering, network support, or infrastructure experience
- Strong troubleshooting experience in enterprise networking environments
- Expertise with TCP/IP, DNS, DHCP, Wi-Fi, routing, switching, and firewall technologies
- Experience reading and creating network topology diagrams
- Knowledge of network security best practices and standards
- Ability to communicate technical concepts to non-technical audiences
- Willingness to travel extensively throughout the U.S. and Canada
- Bachelor's degree in Information Technology, Computer Science, or related field
- Cisco Meraki experience
- Knowledge of VPN, PCI, POS environments
- Network+ certified, or able to demonstrate proficiency consistent with Network+ certification-level knowledge
- Experience supporting distributed multi-site environments
Benefits
- Remote position with significant field exposure
- Competitive compensation and benefits
- Comprehensive benefits including medical, dental, vision, and retirement programs
- Paid time off and paid holidays
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