Note: The job is a remote job and is open to candidates in USA. Shutterfly is looking for a Senior Security Operations Center Analyst to become a key member of their Security Operations Center (SOC). This role involves monitoring for malicious activity, investigating and responding to threats, and enhancing the overall security capabilities of Shutterfly's systems.
Responsibilities
- Monitor our alert channels, SIEM/SOAR notifications and EDR/IDS/IPS/DLP solutions for detections/incidents and threat hunt for malicious activity. Investigate, contain, triage and mitigate as needed; as well as continuously tune rules to reduce false positives
- Provide incident response and be a key point of contact during all incidents; which includes investigation, correlation, triage, response, mitigation, ticketing, documentation and postmortem analyses. Note Shutterfly's analysts are empowered to work an alert from start to finish, including any containment, investigation and mitigative actions needed
- Detection Engineering: Design, develop, test, and maintain detection content — treating detections as code where feasible — map detection coverage against a framework such as MITRE ATT&CK, and continuously measure and improve detection fidelity and efficacy over time
- Develop, tune, and validate detections across EDR/IDS/IPS/DLP and SIEM solutions to improve detection, reduce noise, add IOAs, and retire low-value rules
- Purple Team Collaboration: Partner with the offensive/Red Team as the Blue Team counterpart to produce Purple Team outcomes. Use adversary emulation and Red Team findings to build and validate new detections, close coverage gaps, and drive measurable improvements to detection and response based on those findings
- AI-Augmented Operations: Leverage AI and LLM-based technologies to augment analysis and automation across the SOC — accelerating triage and investigation, enriching and correlating alerts, summarizing incidents, and reducing manual toil — while applying sound analyst judgement to validate AI-assisted outputs
- Partner with the Information Security Engineering team to ensure thorough, consistent tool usage and coverage, and to mature monitoring and response capabilities. Build security automation workflows, enrichments, and mitigations that integrate across complex systems and tools
- Evaluate SOC policies and procedures and recommend updates to management where appropriate
- Grow and mature our threat intelligence program - gather, analyze and assess threat intelligence to report on the current and future threat landscape, and provide a realistic overview of risks and threats in the enterprise environment
- Enhance our detection capabilities with correlation, situational awareness and intel enrichment
Skills
- Proficient operator of security tools such as endpoint protection/EDR, SIEM, IPS/IDS, HIDS/NIDS, WAFs, Edge/DNS security, vulnerability scanning, malware analysis tools, networking tool for full packet analysis, data loss prevention (DLP), etc
- Hands-on experience developing, tuning, and validating detection content (e.g., SIEM correlation/analytics and EDR detections), and familiarity with a detection framework such as MITRE ATT&CK
- 2+ of the following certifications: CEH, CISM, GIAC, GCIH, GCIA, GSLC, GICSP, GSEC, CEH, GWAP, CompTIA Net+, CompTIA A+, CompTIA Security+, CASP CE, SEC+, Splunk Core, OSCP, etc
- Linux/Unix OS, Windows and Mac administration skills
- Intimate understanding of technology and be motivated to constantly learn new technologies
- Strong ability to learn and research new things, including tools, languages, frameworks, etc
- Programming/scripting experience (bash, python, PowerShell)
- Forensics or malware analysis experience
Benefits
- This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks.
- More details about our company benefits can be found at https://shutterflyinc.com/benefits/
- This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business.
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