Note: The job is a remote job and is open to candidates in USA. Alluvionic Inc. is a woman-owned solutions provider of project management and process improvement services. They are seeking a Senior Program Manager to support the US Marshals Service by conducting processes and procedures required by the program office, focusing on victim witness services.
Responsibilities
- Develop and maintain a catalog of services and contacts by collaborating with other local, state, federal, and private agencies
- Provide research and liaison function for sourcing federal, state, tribal, local, and social service authorities and/or community-based entities regarding victim witness services
- Continuously conduct agency needs assessments and analyze results to create and implement effective outreach strategies with various components of the social service system in support of USMS
- Establish and conduct annual/bi-annual training in conjunction with SOIB/VMS training approved through the USMS Training Academy
- Compile information resources for USMS personnel, including social service and community points of contact
- Analyze victim-oriented activities for common problems. Develops methodologies for addressing problems and provides technical assistance and training to SOIB management
- Develop procedures, position papers, and decision memoranda, some bearing on complex issues or national impact
- Represent USMS at committees, national conferences, and seminars
- Responsible for ensuring that USMS staff are provided with the necessary information to maintain compliance with federal victim legislation
- Maintain knowledge and technical expertise for victim witness assistance issues
- Assist USMS personnel with preparing written responses to congressional inquiries, Executive branch agencies, and the public
Skills
- Bachelor's Degree in Criminal Justice, Psychology, Social Work, or Sociology
- Must have nine years of specialized experience in the duties described above
- Knowledge of procedures relating to law enforcement agencies and activity, the handling of victims of crime, and the interface of public and private agencies
- Knowledge of the procedures of law-enforcement agencies as they relate to the treatment and handling of victims and the required interface with protection agencies
- Knowledge of applicable statutes, policies, and procedures for federal victim assistance and the Attorney General's Guidelines on Victim and Witness Assistance. Ability to assess compliance with statutes, guidelines, or programs
- Knowledge of community resources and agencies that serve victims of various types of crime
- Knowledge of federal interagency agreements, including reporting and financial requirements
- Knowledge of crisis intervention, direct victim services, state compensation laws, and state and federal victim notification programs
- Ability to establish and maintain effective working relationships with other professional, federal, state, and local agencies, victims, attorneys, law enforcement personnel, and representatives from non-governmental agencies
- Ability to conduct sizable and moderate-scale training seminars, workshops, and meetings with various professionals
- Ability to work effectively under pressure, with rigid deadlines, and under stressful conditions
- Ability to travel as required
- Excellent knowledge of Microsoft Office Suite products
- Must be a U.S. Citizen
- Must be able to pass a background check
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