Note: The job is a remote job and is open to candidates in USA. Steno is a company revolutionizing the court reporting industry, and they are seeking a Senior Manager, Provider Recruiting Operations. This role involves managing the recruitment and operations strategy to scale Steno’s nationwide network of court reporters.
Responsibilities
- You own the network – This isn't a support role. You're building and managing the supply side of Steno's court reporter marketplace, market by market, shaping how Steno grows nationwide
- Set market-level recruiting targets, design the funnel, own the metrics, and stay close enough to the work to spot what's breaking before it becomes a problem
- From outbound sourcing to onboarding workflows, you're designing the systems that scale with Steno. The infrastructure for growing our provider network is yours to create
- You'll develop deep fluency in court reporting - certifications, job types, what reporters actually care about; and use that knowledge to build a value proposition that converts
- Partner with Marketing, Product, Ops, and Data to shape how Steno shows up to reporters and how our platform evolves to serve them
Skills
- 5+ years of experience at a high-volume staffing firm or a company with a two-sided marketplace
- Proven leadership and people management experience
- Track record of owning and delivering against market-level recruiting targets - including planning, execution, and performance tracking
- Experience building full-cycle recruiting funnels from outbound sourcing through onboarding and activation
- Interpersonally savvy, build trust easily across diverse backgrounds
- Ability to learn a new industry quickly and become fluent in its mechanics and language
- Persistent, adaptable, and quick to pivot when something isn't working
Benefits
- Includes Benefits, PTO, Flexible Schedule, Equity
- Stock options included. When Steno grows, you grow.
- Premium Medical, Dental, & Vision Coverage – options for you and your family, with 100% of premiums covered for some plans – well above industry benchmarks.
- Remote-first – with flexible PTO, home office setup, wellness benefits, and a culture that rewards results and supports balance.
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