Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies is a company that focuses on improving healthcare for vulnerable communities. The Senior Business Process Consultant will analyze and implement operational process improvements, provide consultation on re-engineering techniques, and support long-term planning to enhance business processes.
Responsibilities
- Analyzes, plans and implements moderately complex operational process improvement needs
- Supports long-term planning sessions with a single client to improve business processes, generally involving use and improvement of information systems and goals
- Identifies process improvement needs and communicates issues to authorized personnel to ensure that client and company needs are met in a timely manner
- Provides consultation on the use of moderately complex re-engineering techniques to improve process performance and product quality
- Deploys plans from conception through closing on moderately complex aspects of re-engineering projects
- Develops moderately complex metrics that provide data for process management and indicators for future improvement opportunities
- Collects data to identify root cause problems
- Researches, recommends and approves processes to aid in the translation of business objectives into functional requirements and solution design
- Measures performance against process requirements, aligning improvement projects to close performance shortfalls
- Serves as an information solution liaison in a specific business unit or organization for process improvement, business processes and systems integration
- Works in conjunction with business strategies program leaders to provide desired re-engineering practices and to ensure alignment of re-engineering initiatives to business objectives
- Surveys and analyzes best practices for techniques and processes
- Supports pilot projects and internal case studies for trial usage improvement methods or approaches
- Works with management to align projects to strategy
- Assesses the degree of risk impact, timeframe, and cost of re-engineering required to achieve the desired future state
- Acts as re-engineering consultant to other transformation teams in methods, techniques, and tools to ensure adherence to company guidelines
Skills
- Bachelor's degree or equivalent combination of education and experience
- Three or more years of organizational change consulting experience
- Experience working with business re-engineering processes and the technology industry
- Experience working with business processing models, Process Design, Requirements Management, and Project Management
- Experience working with re-engineering tools, methods, and techniques
- Good analytical and problem solving skills
- Good communication skills
- Good interpersonal skills to communicate with clients
- Ability to work independently and as part of a team
- Willingness to travel
- Bachelor's degree in business administration, management, or related field preferred
Benefits
- Generous, flexible vacation policy
- Educational assistance
- Comprehensive leadership and technical development academies to help build your skills and capabilities
- 401(k) employer match
- Comprehensive health benefits
- Leadership and technical development academies to help build your skills and capabilities
Company Overview