Note: The job is a remote job and is open to candidates in USA. Brite Systems is an Information Technology company specializing in consulting and software development. They are seeking a Salesforce Project Manager to manage large, complex Salesforce implementation projects and ensure effective project governance and stakeholder communication.
Responsibilities
- Establish and maintain positive working relationships with staff, other county/agency staff, and/or contracted resources
- Create, review, and maintain project management plans, schedules, meeting agendas and minutes, risk/issue logs and lessons learned at a minimum
- Manage projects according to the approved Governance policies and procedures
- Utilize the available tool suite to track milestones, tasks, and deliverables against the baseline, taking action to address any variance, and reporting variances and corrective actions to the PMO Manager
- Schedule, prepare for and facilitate project meetings
- Communicate project status to stakeholders, escalate and/or address issues in a timely manner
- Adhere to policies and standard operating procedures (SOPs)
- Support a team atmosphere to promote team productivity
- Support project portfolio maintenance as needed; updated Governance manual policies procedures as assigned
- Work with PMO Manager to establish performance expectations
- Performs related duties as assigned
Skills
- 7+ years of project management experience
- 3+ years of experience in managing large, complex multi-year Salesforce implementation projects
- Intermediate knowledge of Salesforce technology
- Thorough knowledge and experience of PMBOK project management practices include cost management, benefit analysis, risk management, resource management and change control
- Thorough knowledge and experience of Agile Project Management and IT governance methodologies, tools and approaches to successful project implementations
- Ability to lead, motivate, encourage and influence others to perform
- Incorporate experience with modern collaboration and visualization tools such as Mural, Microsoft Visio, or Lucidchart to support interactive requirement gathering and process design
- Add emphasis on data and reporting awareness, including defining KPIs, reporting needs, and data quality considerations, given the importance of outcomes tracking in non-profit environments
- Strengthen alignment with Agile delivery practices, including familiarity with tools such as Jira for backlog management and iterative delivery
- Expand the role slightly to highlight change management, stakeholder enablement, and user adoption support
- Consider explicitly referencing non-profit domain areas such as case management, grants management, and program outcome tracking
- Add a light emphasis on aligning requirements to measurable business or mission outcomes
- Include awareness of emerging capabilities within the Salesforce ecosystem (e.g., automation and AI features) to help future-proof the role
- Ability to analyze, produce solutions and solve project issues
- Ability to build and maintain relationships across business groups
- Ability to communicate effectively orally and in writing
- PMP certification is mandatory
- Agile Certifications preferred
- Scrum Master Certification preferred
Company Overview