Note: The job is a remote job and is open to candidates in USA. Oldcastle APG is part of CRH, a leading global diversified building materials group. They are seeking a Salesforce CRM Project Manager to partner with senior leaders in driving transformation and implementing Salesforce solutions across the organization.
Responsibilities
- Project management of large Salesforce software implementations
- Develop and manage the project from beginning to end, including project scope, timeline (project plan), procurement of hardware and software, resourcing, and project execution
- Drive execution of the project and ensure deliverables meet expectations in terms of quality, accuracy, and completeness
- Drive change management across multiple business units with strong interpersonal skills; ability to work with people, environments, cultures
- Measure, monitor, and maintain the internal and external vendor teams’ ability to meet or exceed KPIs
- Create and socialize project-specific scorecards that drive profitable action
- Actively manage project RIDAC (risks, issues, decisions, actions, changes) with a focus on adequately identifying, logging, and actioning completely, developing mitigation plans, and undertaking proactive actions to achieve a green status throughout the project
- Proactively manage project change control, communicating any impact on project scope, identifying risks or issues, and devising contingency plans
- Attend meetings as an effective representative when key group/member may not be able to attend, managing required follow-up, actions, and handoffs
- Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestones, tasks, and project health data for your portfolio in the project management tool. This project may have multiple project plans representing the scope of various departments/teams working on project components
- Apply organizational awareness to navigate the interdependencies between groups in both IT and the business, ensuring that the right resources are engaged in the right work at the right time
- Provide input on the tactical needs of the organization based on engagement with stakeholders
- Own updates and knowledge documentation to drive standardization. Ensure appropriate documentation artifacts are created through all phases of the project lifecycle to support the work of the project team, the impacted end users, project audits, and/or financial audits
- Identify opportunities to streamline and/or enhance project components such as implementations, sharing best practices with your peers and leaders, and regularly implementing continuous improvement actions
- Project implementation operational readiness - preparation and documentation before launch and ultimately project completion; all stakeholder, department, and support team confirmation prior to project closure
Skills
- 5+ years of experience managing large software projects preferably Salesforce or a comparable CRM application
- Hands-on experience with the implementation of Salesforce
- Experience managing 3rd party vendors or consultants
- Knowledge of CRM/ERP systems to drive organizational change
- Business, financial, and IT acumen
- Strong oral and written communication, including presentation skills
- Team Leadership
- Global business acumen
- Emotional Intelligence establishing trusted relationships
- Strong analytical and problem-solving skills
- Strong attention to detail and excellent organizational skills
- Hands-on experience in one or more project management software packages – SmartSheet, MS Project, ServiceNow, Jira, etc
- Travel: 15% (or more as required by business and project needs)
- May need to attend in person meetings in designated company locations
- Experience working for a global manufacturing organization
- Large project expertise: $3M+, 6mo+, cross-functional team
- Project delivery best practice knowledge
- Strong knowledge of MS products –Project, Excel, Word, PowerPoint, Visio, Teams, SharePoint, SmartSheet
- PMP certification
- Salesforce Specialist certification
- Salesforce Sales Cloud/Manufacturing Cloud, Six Sigma, Lean, PMP, and/or SAFe certifications
Benefits
- 401k plan
- Short-Term/Long-Term Disability
- Life Insurance
- Health, dental, and vision insurance
- Paid time off
- Paid holidays
- Opportunity for annual bonus
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
Company Overview
Company H1B Sponsorship