Note: The job is a remote job and is open to candidates in USA. UST is a mission-driven company that transforms lives through technology. They are seeking a Sales Support Lead to work with cross-functional teams to analyze information and recommend solutions for business problems.
Responsibilities
- Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
- Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes
- Recognize and maintain confidential information
- Measures of Outcomes: Quality of research and analysis of solutions recommended of new systems or processes recommended Accuracy of reporting and MIS
- Collect and analyze information on specific business problems or procedures and recommend solutions as required
- Develop and maintain performance reports and consult with management about format distribution and purpose
- Review management reports and make specific suggestions based on the report
- Work with cross-functional teams to ensure successful implementation and rollout of newly implemented systems or process
Skills
- Strong analytical and problem-solving skills
- Must be a self-starter and quick learner
- Ability to work in a team environment
- Strong written and oral communication skills
- Ability to handle pressure and setbacks
- Adaptability Ability to meet deadlines and manage multiple priorities
- Ability to maintain confidentiality of information
- 2-4 yrs of experience
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- 10 paid holidays
- Are eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- And their dependents residing in the US are eligible for medical, dental, and vision insurance
- Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
- Regular employees may purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
- Benefits offerings vary in Puerto Rico
- Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Eligible to participate in the Company’s 401(k) program with employer matching
- And their dependents residing in the US are eligible for medical, dental, and vision insurance
- Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws
Company Overview