Note: The job is a remote job and is open to candidates in USA. SemiAnalysis is an independent research and analysis firm specializing in the Semiconductor and AI industries. They are seeking a Sales Operations Associate/Manager to enhance systems and processes that support sales and client-facing teams, focusing on pipeline management, CRM hygiene, and sales reporting.
Responsibilities
- Own and maintain CRM data quality, ensuring accounts, contacts, opportunities, deal stages, sales activities, and follow-up records are accurate and up to date
- Support pipeline management by helping the sales team track new opportunities, deal progression, client follow-ups, renewal timelines, account ownership, and revenue forecasts
- Prepare regular sales reports covering pipeline status, revenue forecast, conversion rates, renewal risks, win/loss trends, and sales activity
- Build and maintain dashboards to give leadership visibility into sales performance, commercial priorities, revenue opportunities, and deal bottlenecks
- Improve workflows for lead tracking, account management, proposal follow-up, subscription renewals, client handoffs, and internal approvals
- Support commercial documentation, including proposals, pricing records, client records, contract coordination, approval notes, and renewal tracking
- Partner with finance and operations on invoicing, payment tracking, client data accuracy, and revenue reporting
- Work closely with sales, research, consulting, finance, and operations teams to ensure smooth internal coordination
- Track client requests, follow-up items, demos, and commitments to ensure clear ownership and timely follow-through
- Standardize sales templates, playbooks, SOPs, reporting cadences, and internal trackers
- Identify process gaps and recommend improvements to make the sales function more scalable
- Recommend automation opportunities to reduce manual work and improve data accuracy
Skills
- Bachelor's degree in Business, Finance, Economics, Operations, Engineering, Data Analytics, or a related field
- 1–5 years of experience in sales operations, revenue operations, business operations, commercial operations, finance operations, consulting, or account management support
- Strong analytical skills with the ability to work with sales data, CRM reports, spreadsheets, dashboards, pipeline metrics, and revenue reporting
- Strong proficiency in Excel, Google Sheets, or similar reporting tools
- Highly organized and detail-oriented, with the ability to manage multiple workflows, deadlines, and stakeholders at the same time
- Strong written and verbal communication skills
- Comfortable working independently in a fast-paced and high-growth environment
- Strong judgment, ownership, and willingness to build processes from the ground up
- Interest in technology, semiconductors, AI infrastructure, data centers, or financial markets
- Experience with CRM and workflow tools such as HubSpot, Salesforce, Airtable, Notion, or Asana
- Experience in B2B sales operations, revenue operations, SaaS, research subscriptions, consulting, financial services, or technology businesses
- Familiarity with subscription revenue, renewals, enterprise sales cycles, account management, revenue forecasting, or client success workflows
- Experience building sales dashboards, CRM reports, sales playbooks, SOPs, workflow automations, or internal trackers
- Strong commercial curiosity and ability to understand how sales operations supports revenue growth
- Comfortable working with global teams across different time zones
- Interest in semiconductors, AI, data centers, infrastructure, financial markets, or technology research
Benefits
- Work Setting: In-office/Remote
- Work Location: United States/Europe
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