Note: The job is a remote job and is open to candidates in USA. Seven Starling is revolutionizing women's behavioral health through their clinically-validated virtual care platform. They are seeking a Sales Operations Senior Manager to oversee sales reporting, forecasting, and sales process optimization, ensuring the sales team operates efficiently and effectively.
Responsibilities
- Own sales reporting and analysis — build and maintain dashboards that track pipeline health, quota attainment, and leading indicators; synthesize data into clear, insight-driven reporting for team reviews and leadership
- Lead forecasting, capacity planning, and pipeline management — maintain quarterly projections, monitor rep attainment against targets, and flag trends early with context and recommended action
- Manage sales infrastructure and tools — administer HubSpot as the system of record, enforce data hygiene standards, and build workflows and automations that reduce manual work and surface timely alerts; serve as internal subject matter expert on the sales tech stack; evaluate new tools and implementations
- Drive sales process optimization — document and continuously improve the end-to-end field sales process from initial outreach through clinic onboarding and account maintenance; maintain SOPs that make the motion repeatable and scalable as the team grows
- Maintain sales resources and collateral – ensure the in-field sales team is has playbooks, training material, collateral, and other key information easily accessible
- Support hiring & onboarding processes - partner with the VP of Sales to build and grow the sales organization, facilitating a smooth hiring and onboarding process
- Manage sales operations team responsible for data maintenance and hygiene, inbound lead outreach for new accounts, provider marketing and communications, and inside sales / remote account management
Skills
- 5-7 years of work experience in analytical, strategic, and/or operational roles — including at least 2 years of experience in sales operations, revenue operations, sales, or a similar role supporting a field sales team; and at least 2 years in healthcare
- Hands-on experience administering HubSpot or a comparable CRM — workflow building, reporting, and data hygiene
- Advanced Excel or Google Sheets proficiency; comfortable building tracking models, quota sheets, and attainment dashboards from scratch
- Analytical and data fluent — you can pull, clean, and interpret pipeline data and translate it into clear, actionable insights for senior stakeholders
- Organized and process-oriented — you instinctively document workflows, build repeatable systems, and find satisfaction in bringing structure to complexity
- A strong communicator who can distill complex data into crisp summaries without losing the 'so what'
- Proactive and detail-oriented — you flag issues early, follow through, and don't let things fall through the cracks
- Comfortable with AI tools and able to apply them practically
- Experience managing or coaching junior team members is a plus
- Experience in a startup environment is a plus
Benefits
- Annual bonus opportunity up to $25K based on sales team performance
- Meaningful equity package with significant upside potential
- Competitive paid time off
- Competitive parental leave policy
- One-time stipend to enhance your work from home experience
- Medical, dental, and vision insurance
- 401K
- Bereavement leave, including for miscarriage and pregnancy loss
- Annual stipend for your choice of wellness benefits
- Annual professional development stipend
- Virtual team events
Company Overview