Note: The job is a remote job and is open to candidates in USA. Ahaus Tool & Engineering is a well-established firm known for its supportive culture and commitment to employee satisfaction. They are seeking a Sales Engineer to manage outside sales of custom automation and engineering solutions in the Southwest US territory, focusing on building relationships and generating new business. The role involves collaborating with customers and internal teams to ensure successful project execution and customer satisfaction.
Responsibilities
- Shares information and best practices with peers and assists with developing solutions for meeting customer requirements, troubleshooting issues and serving as a sounding board
- Presents proposals to customers and follows up to move open opportunities through the sales funnel and close new business
- Follows up with customers post project to handle inquiries and serves as a resource. Stays on top of future needs by working an account management plan and participating in the customer’s planning process
- Develops and implements account plans to identify and act on opportunities with current customers and expand Ahaus’ presence within the account. Qualifies customer needs, identifies and establishes working relationships with key influencers and positions Ahaus as a viable partner
- Partners with independent manufacturing representatives, serving as a technical resource and providing assistance with qualifying customer requirements and moving opportunities through the sales process
- Hunts for new business development opportunities in customer segments that align to Ahaus’ sales plan. Key activities include networking activities, participation in professional organizations, social media groups, and attending trade shows and conferences
- Works closely with engineering and manufacturing to understand capacities, technical capabilities and production scheduling for servicing existing and/or potential customers
- Coordinates the flow of information between the customer and engineering as part of the process for clarifying project requirements and capturing all relevant design details for quote development. Communicates initial project concept and ensures the customer’s scope of work is clearly understood
- Participates in project launch meetings and ensures scope of work, specifications, and customer requirements are handed off to production and all internal check offs completed
- Monitors customer’s project and assists with resolving escalated issues as required
- Utilizes Salesforce customer relationship management software to report on the sales funnel, account plans and opportunities projected to close
- Provides accounting purchase order details including scope of work, terms and conditions for delivery, shipment and payment, and customer contact information
- Assists with following up on past due accounts and collection of payment
Skills
- Experience in outside sales, specifically in custom automation, robotics, machining, and engineering solutions
- Ability to generate sales with new and existing customers
- Strong communication skills to convey customer requirements and manage customer relationships
- Experience in developing and implementing account plans
- Ability to qualify customer needs and establish working relationships with key influencers
- Experience in business development and networking activities
- Familiarity with Salesforce customer relationship management software
- Willingness to travel 35-40% of the time
Benefits
- Flexible start times Monday through Friday
- Generous paid time off
- Paid holidays
- Employee recognition and incentives
- Volunteer and outreach events
- Employee breakfasts and barbeques
- Pitch-ins
- Summer games
- Company outings
- Shared hobbies
Company Overview