Note: The job is a remote job and is open to candidates in USA. Piano is a leading company in digital experience solutions, helping organizations understand and influence customer behavior. The Sales Director for Piano Analytics will lead new business sales in North America, focusing on healthcare, retail/e-commerce, and BFSI, while working closely with a Business Development Associate to generate pipeline and manage complex sales cycles.
Responsibilities
- Generate pipeline through thoughtful, targeted outbound to accounts in regulated industries like healthcare, hospital systems, and retail banking
- Work closely with your BDA to scale outreach and share learnings with Marketing to sharpen our messaging and ideal-customer profile
- Own deals from first conversation through discovery, evaluation, negotiation, and close
- Attend industry events 3-4 times per year in NAM (US, Canada)
- Run consultative discovery to understand each prospect’s priorities, buying process, and decision criteria
- Be a product expert, working with your Sales Engineer to deliver tailored, value-based demos that connect Piano to the outcomes your prospects care about
- Build ROI-driven business cases and executive proposals; sell Analytics on its own or as part of the broader Piano platform
- Guide multi-stakeholder deals — develop champions, build C-suite relationships, and partner with Sales Engineers on technical evaluations and proofs of concept
- Lead pricing and contract negotiations through to a confident close
- Set clear expectations so deals transition smoothly to our delivery teams
- Keep your pipeline and forecast accurate and up to date in Salesforce
Skills
- Must be located on the East Coast (EST)
- 4+ years of B2B SaaS sales experience, consistently meeting or exceeding quota in a closing role
- A track record of generating your own pipeline through outbound
- A history of building momentum from the ground up
- Comfort guiding complex, multi-stakeholder enterprise deals with a focus on compliance
- A consultative approach — you listen and diagnose before you prescribe
- Strong communication and executive presence, in writing and in the room
- Experience selling web behavioral analytics, data tools, or business intelligence solutions is a strong bonus, but not required
- Experience selling into healthcare, hospital systems, or financial services is a strong bonus but not required
Benefits
- Unlimited PTO
- 95% healthcare coverage
- Stock options
Company Overview