Note: The job is a remote job and is open to candidates in USA. Pasona N A, Inc. is a global HR and talent solutions firm with over 40 years of experience in the U.S. market. They are seeking an RPO Project Manager to lead client hiring programs, manage project delivery teams, and ensure successful recruitment outcomes.
Responsibilities
- Lead end-to-end delivery of RPO client programs, from intake through offer — maintaining quality and pace across all active requisitions
- Direct and develop the project delivery team — setting clear expectations, providing coaching, and holding the team accountable to program standards
- Drive proactive sourcing strategies — LinkedIn Recruiter, ATS pipelines, direct outreach — tailored to each client’s talent market
- Maintain ATS data integrity and ensure the candidate experience reflects Pasona’s commitment to quality throughout every stage
- Serve as the primary relationship owner between Pasona and the client — the trusted point of contact for all program matters
- Lead regular client status meetings — pipeline reviews, data insights, hiring manager alignment, and strategic recommendations
- Understand client business context, culture, and talent challenges well enough to anticipate needs — not just respond to them
- Support program expansion, contract scoping, and renewal conversations in partnership with RPO leadership
- Own program SLAs, KPIs, and reporting cadences — tracking performance, flagging risks, and escalating where needed
- Maintain program documentation — SOPs, intake templates, process maps — and drive continuous improvement across the lifecycle
- Deliver regular reports on pipeline health, hiring velocity, and funnel metrics — translating data into clear, actionable insights for client leadership
Skills
- 4–8 years of full-cycle recruiting experience, with at least 2 years in an RPO, embedded, or multi-client delivery environment
- Experience leading or coordinating a recruiting team — setting direction, tracking output, and developing others
- Demonstrated client relationship ownership — status reporting, stakeholder management, and issue resolution without escalating everything up
- Proficiency in ATS platforms (JazzHR, Jobvite, Lever, Appyhere, or similar) and comfort presenting recruiting data to client leadership
- Strong organizational skills — able to manage multiple competing priorities across clients, requisitions, and internal stakeholders simultaneously
- Prior experience as an RPO program or account manager with full client ownership
- Familiarity with Japanese-owned or Japanese-headquartered companies — their decision-making style, reporting culture, and stakeholder dynamics
- Experience building or improving RPO delivery processes — SOP design, intake frameworks, reporting templates
- Background in employer branding, talent advisory, or HR process improvement
- Bilingual Japanese / English proficiency
Benefits
- Health Ins
- Dental Ins
- Vision Ins
- 401K
- PTO
- Paid Holiday
- Office-based Hybrid work in Chicago, IL; Houston, TX preferred. Torrance & San Jose, CA; New York, NY; Atlanta, GA also available. Remote candidates may be considered depending on the experience.
Company Overview