Note: The job is a remote job and is open to candidates in USA. InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. As a Revenue Operations Data Analyst, you will own and scale the analytics capability across sales, marketing, and enrollment operations, managing the Microsoft Power BI ecosystem and delivering insights to improve performance and drive growth.
Responsibilities
- Own the design, development, and maintenance of Microsoft Power BI dashboards and reporting infrastructure
- Build and optimize scalable data models, ensuring accuracy, performance, and usability
- Own KPI definitions and ensure consistent metric calculation across all reporting and dashboards
- Identify gaps in current reporting and proactively develop new dashboards to support business needs
- Partner with BI and engineering teams to define and improve upstream data pipelines and data availability
- Validate and reconcile data across CRM, marketing, and operational systems to ensure reporting accuracy
- Deliver actionable insights on pipeline health, conversion rates, and channel performance
- Analyze performance across the PACE funnel (Lead → Intake → HSD → Enrollment → Start of Care)
- Perform ongoing data validation and QA to ensure accuracy and reliability of reporting outputs
- Identify trends and drivers of performance across markets, teams, and campaigns
- Support A/B testing and performance measurement across marketing and sales initiatives
- Provide recurring and ad hoc executive-ready reporting
- Own end-to-end execution of monthly sales incentive compensation plans
- Calculate, validate, and deliver accurate commission payouts for ~100 sales team members
- Identify risks, anomalies, and edge cases in payout calculations and proactively resolve discrepancies
- Partner with Finance and Payroll to ensure timely and compliant payments
- Analyze plan effectiveness and recommend improvements to drive desired behaviors
- Model and simulate proposed compensation changes and business impact
- Develop and deliver clear, impactful presentations to communicate strategic plans and objectives
- Extract and analyze data from internal databases to support operational needs
- Support additional high-impact analytics and strategic initiatives as business needs evolve
Skills
- Bachelor's degree from an accredited college/university
- 3–5+ years of experience in data analytics, business intelligence, or revenue operations
- Demonstrated ownership of dashboards or analytics environments used for business-critical decision-making
- Advanced expertise in Microsoft Power BI (data modeling, DAX, performance optimization)
- Advanced proficiency in Microsoft Excel (modeling, pivot tables, complex formulas)
- Experience managing or supporting sales incentive compensation programs
- Strong ability to translate data into actionable business insights
- Experience working with large, complex datasets across multiple systems
- Bachelor's degree from an accredited college/university (MBA is a plus)
- Preferred majors: hard sciences, mathematics, engineering, data science, finance, business, entrepreneurship, or any discipline requiring high technical aptitude
- Experience with Microsoft Dynamics 365, Salesforce or similar CRM platforms
- Experience in healthcare, PACE, or regulated environments
- Experience working with Microsoft Power BI data pipelines / ETL tools
- Background in revenue operations, sales operations, or marketing analytics
- Microsoft Certified: Power BI Data Analyst Associate (PL-300)
- Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) or equivalent experience
- Microsoft Certified: Azure Data Fundamentals (DP-900) or related data/analytics certifications
Benefits
- Medical/dental/vision insurance
- Short and long-term disability
- Life insurance and AD&D
- Supplemental life insurance
- Flexible spending accounts
- 401(k) savings
- Paid time off
- Company-paid holidays
- Medical, dental, vision
- 401(k) plan with company match
- Short and long-term disability
- Life insurance
- Supplemental life insurance
- ADD
- Flexible spending account
- Paid time off
- Company paid holidays
Company Overview