Note: The job is a remote job and is open to candidates in USA. True Adventure Travel is a fully remote organization that specializes in coordinating customized planning and support services for a diverse range of clients. They are looking for a dependable and detail-oriented Customer Service Representative to assist with client support and coordination tasks.
Responsibilities
- Act as the main point of contact for client inquiries via phone, email, and online platforms
- Assess client needs and recommend appropriate service options
- Organize schedules and develop structured service plans
- Manage and confirm reservations with third-party providers
- Provide timely follow-up and maintain clear communication throughout the process
- Keep accurate and up-to-date records in internal systems
- Assist with workflow improvements and collaborate with team members
Skills
- Strong communication and organizational abilities
- Ability to work independently and manage multiple priorities
- Comfortable using online tools and digital platforms
- Detail-oriented with a focus on accuracy and consistency
- Previous experience in customer service, administrative support, or coordination is preferred
Benefits
- Remote position with flexible scheduling
- Ongoing training and access to support resources
Company Overview