Note: The job is a remote job and is open to candidates in USA. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Project Manager - Public Safety will oversee governance and operations leadership, drive proposal development, and manage multiple projects while ensuring quality and efficiency in delivery.
Responsibilities
- Serve as a governance lead across the Public Safety Consulting Services (PSCS) portfolio, ensuring consistency, quality, and efficiency in delivery approaches, tools, and processes
- Establish and continuously improve standard operating procedures, templates, and best practices across proposal development, project delivery, and reporting
- Partner with leadership to monitor portfolio performance, identify risks, and implement mitigation strategies
- Lead and coordinate proposal development efforts, including content strategy, compliance, and submission timelines
- Collaborate with subject matter experts (SMEs) to develop compelling, high-quality technical content and differentiators
- Support business development activities, including pipeline tracking, opportunity qualification, and capture planning
- Contribute to business development lifecycle activities
- Provide hands-on support and oversight across multiple concurrent projects, ensuring alignment with scope, budget, and schedule
- Develop and maintain project plans, track milestones and deliverables, and proactively manage risks and dependencies
- Monitor project performance and report on status, risks, and key outcomes to internal leadership
- Accountable for contract lifecycle and invoicing
- Coordinate and optimize utilization of internal staff and external SMEs across projects and pursuits
- Own subcontractor bench management and capacity planning to align resources with pipeline demand
- Facilitate collaboration across service lines to bring integrated solutions to clients
- Serve as a key internal and client-facing liaison, ensuring clear communication and alignment across stakeholders
- Support client engagement activities, including onboarding, meetings, presentations, workshops, and executive-level communications
- Contribute to strengthening long-term client relationships and identifying opportunities for expansion
- Develop, review, and refine client deliverables, including reports, analyses, and presentations
- Ensure consistency, clarity, and quality across all written products and client-facing materials
- Implement quality assurance processes to maintain high standards across deliverables
Skills
- Bachelor's degree in public administration, business, healthcare, fire administration, or a related field (or equivalent experience)
- 7+ years of experience in public safety consulting or a related professional/field services environment with supervisory responsibility
- Demonstrated experience supporting or leading proposal development, project management, and client delivery
- Proven track record of delivering projects on time and within budget
- Strong analytical and problem-solving capabilities, including the ability to synthesize complex data into actionable insights
- Excellent written and verbal communication skills, with experience producing executive-level deliverables
- Advanced organizational and project management skills, with the ability to manage multiple priorities simultaneously including influencing and leading delegation
- Proven ability to operate both independently and collaboratively in a cross-functional team environment
- Strong attention to detail and commitment to quality
- Proficiency in Microsoft Office Suite, including advanced Excel capabilities
- Ability to quickly learn new tools, platforms, and consulting methodologies
- PMP, CMP, or other relevant project management certification
- Prior experience in a consulting firm or professional services environment
- Comprehensive knowledge of fire and EMS industry operations including applicable standards and best practices
Benefits
- Medical and dental care benefits
- 401k
- PTO
- Parental leave
- Bereavement leave
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