Note: The job is a remote job and is open to candidates in USA. Tallwave is a digital agency that seeks a Project Manager to manage multiple client engagements. The role involves bringing structure and momentum to fast-moving creative and digital marketing work while ensuring project delivery aligns with client goals.
Responsibilities
- Manage 3 to 5 client engagements simultaneously, ensuring work is delivered on time, on budget, and aligned to each client’s strategy, business goals, and defined KPIs
- Build and maintain project plans, timelines, scopes, and status reporting across cross-functional delivery teams
- Facilitate cross-functional collaboration, keeping creative, strategy, and delivery teams aligned and unblocked
- Demonstrate leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels, including senior leadership and client executives
- Find solutions to challenges and obstacles with confidence and grace, treating collaboration and problem-solving as the first response rather than escalation
- Serve as a trusted, go-to resource for account context — knowledgeable enough across service lines to represent the work in a client meeting when needed, and know where to go for answers when you’re not the expert
- Apply lessons learned from each engagement to continuously improve workflows, templates, and processes for the broader PM team
- Participate in key internal and external meetings, including weekly status updates and planning sessions, and keep project status current in Tallwave’s PM tools
- Communicate candidly and constructively, building consensus across stakeholders with varying priorities, and continuously sharpen your active listening and conflict-resolution skills
- Be accountable to your teammates and aware of how your actions and decisions affect the broader team and business
Skills
- 3 to 5 years of Project Management experience, including at least 3 years of direct client-facing work, including multi-layered stakeholder management and compliance reviews
- Experience working in an agency or growth-company setting, ideally with exposure to Tallwave's core service offerings: Design, Development, Content, Search, Analytics, and Research and Planning
- Demonstrated success managing several client engagements and/or projects under one client umbrella concurrently, with the organizational rigor to context-switch across accounts without dropping details
- Excellent oral and written communication, presentation, and organizational skills
- Fluency with standardized status reporting and portfolio-level rollups (RAG status, executive dashboards)
- A solutions-focused, analytical approach to using data and evidence to make decisions
- Comfort handling sensitive and confidential information appropriately, with a high level of attention to detail
- Ability to handle multiple priorities and adapt to a fast-paced, sometimes ambiguous environment
- Moderate to advanced skill with Google Suite collaboration tools (Docs, Sheets, Slides)
- Exposure to project management and workshopping tools such as Asana, Jira, Smartsheet, Harvest, Forecast, Figma, Miro, or Mural
- A Bachelor's degree (preferred)
- PMP or CAPM certification is a plus
Benefits
- We offer comprehensive Medical, Dental, Vision, Life, and 401(k) plans.
- We provide employer-paid short-term disability, long-term disability plans and life insurance.
- We’re more concerned about how we work than where we work. We offer remote work and office hours flexibility as needed.
- We trust our team and have a generous PTO policy.
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