Note: The job is a remote job and is open to candidates in USA. GovCIO is currently hiring for a Program Manager to own the day-to-day delivery of a large federal health IT program and serve as a primary client-facing point of contact. This position will be fully remote within the United States, with some meeting-related travel.
Responsibilities
- Directs all phases of programs from inception through completion
- Responsible for the schedule and performance of company programs or subsystems of major programs
- Acts as primary customer contact for program activities, leading program review sessions with the customer to discuss, schedule, and technical performance
- Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources
- Directs the work of employees assigned to the program
- The program is governed through an Integrated Product Team model with regular steering-level oversight, and delivery runs on a two-week sprint cadence inside a weekly client-workstream rhythm
- Manages one or more programs of size and complexity, may manage an operating/field office, and supervises professional and technical personnel performing in their customary disciplines
- Maintains aggressive efforts to achieve objectives
- Prepares manpower staffing plans, including skill and labor mix, to support contract operations
- May be responsible for recruiting, interviewing, and hiring staff
- Monitors contract compliance and deliverables
- Acquires follow-on business associated with areas of responsibility and supports new business development
- Translate client priorities into delivery direction and represent delivery status, risks, and decisions to the client clearly and credibly
- Maintain the dependency map across the seven workstreams and keep entangled workstreams synchronized, so issues are worked before they cascade
- Work with the managers to balance staff across workstreams, watching for concentration risk where individuals carry multiple workstreams or where a workstream has thin backup coverage
- Maintain the program risk register, surface strategic risks explicitly and early, and own mitigation tracking
- Ensure delivery artifacts are accurate, internally consistent, and traceable across documents — a recurring need in a multi-workstream program
Skills
- Bachelor's degree and 15+ years of experience. (or commensurate experience)
- 7+ years of program or project management experience, including direct management of staff
- Demonstrated experience as a primary client-facing point of contact on a complex program, owning the relationship day to day
- Experience running a structured delivery operating model across multiple concurrent workstreams, with hands-on dependency, risk, and action management
- Working knowledge of Agile / SAFe delivery, including sprint planning, PI planning, and cadence-based coordination
- Ability to obtain and maintain a Suitability/Public Trust clearance
- Experience in federal health IT, VA / VHA programs, or other regulated government health environments
- PMP, SAFe (e.g., SAFe Agilist / RTE), or equivalent certification
- Experience supporting clinical or EHR-adjacent technology rollouts at enterprise scale
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