Note: The job is a remote job and is open to candidates in USA. Uber Technologies, Inc. is seeking a Product Manager II to lead the product strategy and execution for the shopper experience within Uber Grocery & Retail. The role involves understanding user needs, defining product vision, and collaborating with various teams to enhance the courier experience.
Responsibilities
- Lead the product strategy and execution for the shopper (courier) experience for Uber Grocery & Retail
- Understand the needs of our Earners, potential Earners, as well as various lines of business to define the vision, strategy, and roadmap for your product area
- Ensure that couriers are sufficiently prepared to handle complex orders and be able to provide them live support in a scaled, tech-driven way while they are shopping and delivering
- Be a thought leader for ways to ensure fulfillment success across all levers, from pricing and incentives to courier education, rewards and data transparency
- Collaborating with our regional operations and sales teams to deeply understand the market nuances and pain-points related to fulfillment - and then devising and executing product solutions to solve them
- Influencing the product roadmaps of many other teams across Uber that work to onboard Earners, manage their trip experience and match them with orders
Skills
- Bachelor's degree in Computer Science, Economics, Mathematics or related field
- 5 years of progressive, post-baccalaureate experience in job offered or in a related occupation
- Foundational concepts in applied statistics as they relate to analyzing user behavior and supporting data-driven product decisions
- Exploratory data analysis and statistical analysis, including development of data models and interpretation of experimental results
- Use of data analysis tools for data processing and analytical workflows, including SQL, Excel, and data visualization platforms
- Designing, executing, and analyzing controlled experiments (A/B tests) to evaluate product features and user experience changes
- Evaluating operational performance through data analysis to identify improvement opportunities in product and operational systems
- Presenting analytical findings and strategic recommendations to cross-functional stakeholders and senior leadership to guide product decision-making
- Developing and defining key performance metrics (KPIs) to measure product, operational, and business performance
Benefits
- You will be eligible to participate in Uber's bonus program
- You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits
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