Note: The job is a remote job and is open to candidates in USA. Fluidstack is dedicated to building civilization-scale infrastructure for AI, and they are seeking a Principal Hardware Operations Lead to oversee their operational hardware fleet. The role involves leading technical assessments, driving operational readiness, and ensuring high standards across various teams within the organization.
Responsibilities
- Serve as the most senior technical authority for the operational hardware fleet across the hyperscale AI data center portfolio: GPU systems, servers, storage, and supporting hardware
- Lead site assessments and operational audits, and drive the technical readiness of teams ahead of site activation
- Review hardware platforms and integration designs from an operational lens, and feed learnings back into hardware engineering, deployment, and supply chain as the build model becomes productized
- Author, approve, and execute high-risk hardware MOPs and change records in live production, and lead fleet-wide root cause analysis to closure
- Hold OEMs, ODMs, and service vendors accountable to a standard, including flawed RMA and integration processes, without burning the relationship
- Act as the connective tissue and force multiplier across hardware operations, hardware engineering, network, facilities, supply chain, and customer-facing teams. Travel 50-75%
Skills
- You've spent a career operating mission-critical hardware at scale, with significant time as the senior technical voice on a site, campus, or fleet
- You command GPU systems, server platforms, storage, firmware lifecycle, and hardware diagnostics, earned in the field rather than from a textbook
- You've authored and executed high-risk MOPs and led root cause analysis on significant hardware events through closure
- You hold OEMs, ODMs, and deployment partners to a standard, and you enforce it without breaking the relationship
- You write clearly (health assessments, RCAs, design feedback) and you teach, lifting the technical readiness of every team around you
- Hyperscale or large HPC fleets supporting thousands of accelerators
- Liquid-cooled compute operations
- Linux and hardware management tooling
- Standing up new sites from handover to steady state
- Scripting for fleet-scale operations
Benefits
- Competitive total compensation package (salary + equity).
- Retirement or pension plan, in line with local norms.
- Health, dental, and vision insurance.
- Generous PTO policy, in line with local norms.
Company Overview
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