Note: The job is a remote job and is open to candidates in USA. Civic Nation is an impact hub focused on strengthening civic culture and participation. They are seeking a Hub Platform Analyst to manage and optimize their data collection and CRM platforms, ensuring accurate data capture and actionable insights for their teams. This role involves supporting HubSpot adoption, user training, and building workflows for efficient program execution.
Responsibilities
- Support Civic Nation hub teams in the management, optimization, and adoption of HubSpot and related platforms — ensuring accurate data collection, clean reporting, and consistent standards across programs and campaigns
- Create, maintain, and continuously improve HubSpot workflows, automations, properties, lists, and reporting processes to ensure effective tracking and evaluation
- Manage and support HubSpot Membership modules, including audience segmentation, membership tracking, and engagement reporting
- Support the integration of paid media and advertising platforms with HubSpot to improve lead capture, attribution, audience management, and reporting
- Develop and maintain campaign tracking frameworks using UTM parameters and attribution standards across digital marketing, email, advertising, and partner campaigns
- Partner with hub teams to establish consistent data collection processes and reporting standards
- Other reasonable and related duties as assigned
Skills
- 1+ years of experience in a nonprofit or political environment supporting data management, digital campaigns, or CRM operations
- Demonstrated experience with HubSpot required
- Strong analytical and problem-solving skills with a genuinely data-driven mindset — comfortable digging into a problem and surfacing what actually matters
- Experience supporting digital advertising campaigns and integrating advertising platforms with CRM systems
- Demonstrated ability to communicate technical concepts clearly to non-technical audiences
- Ability to communicate effectively across audiences, translating technical concepts into clear, actionable guidance for non-technical teammates and partners
- Curious and growth-oriented — eager to learn new skills and platforms, receptive to feedback, and energized by working as part of a larger, collaborative team
- Ability to connect with and support a diverse group of individuals at all levels and across all parts of the organizational structure
- Strong teamwork, critical thinking, multitasking, and problem-solving skills; comfortable navigating competing priorities in a fast-moving environment
- Proficiency in Google Suite
- Preferred experience with CRM management, email marketing, workflows, reporting, and audience segmentation
Benefits
- 100% employer-paid health, dental, and vision insurance for employees
- Flexible paid time off
- Paid family & medical leave
- Access to a 401k plan
- Continued health insurance coverage beyond the program end date as part of our commitment to supporting team members
Company Overview