Note: The job is a remote job and is open to candidates in USA. Pasito is an AI workspace for employee benefits, reimagining group insurance and benefits delivery through AI-native tools. The Senior QA Engineer role involves elevating product quality by testing AI-assisted tools and complex workflows in a regulated industry, ensuring software reliability and trust for customers. This role balances automation and manual testing while collaborating across teams to define and maintain high-quality standards.
Responsibilities
- Own testing for our document product: Take ownership of quality for certain Pasito product experiences, testing critical, high-impact flows used by insurance carriers and partners where accuracy, trust, and correctness are non-negotiable
- Test AI-assisted tools: Design and execute test strategies for Pasito AI workflows, where you’ll validate correctness, reliability, edge cases, and failure modes in systems where outputs may vary and nuance matters
- Write end-to-end (E2E) tests and setup a reliable testing environment: Design and maintain robust E2E test coverage for core user journeys, ensuring confidence across releases and helping the team move quickly without sacrificing reliability
- Balance manual and automated testing: Apply a thoughtful mix of exploratory, manual, and automated testing. You’ll know when automation adds leverage—and when careful human evaluation is essential to real quality
- Own quality signals, not just test cases: Test across data flows, backend logic, and frontend experiences. You’ll help the team understand risk by validating how systems behave end-to-end, especially in data-dense and workflow-heavy scenarios
- Collaborate as part of the team: Work closely with engineers, product managers, designers, and non-technical teammates. You’ll raise concerns early, contribute ideas, and help evolve how quality is defined, measured, and communicated across the company
- Partner with Forward Deployed team: Work closely with the Forward Deployed team to QA specific client portals, ensuring product quality meets the unique and non-negotiable needs of our most strategic clients
Skills
- A Quality Assurance professional with 4+ years of experience testing complex software systems
- Highly fluent in QA fundamentals: test design, exploratory testing, regression strategies, and release confidence
- Comfortable testing AI‑assisted systems, with an understanding that AI outputs are probabilistic and require nuanced validation
- Technically curious and hands‑on, able to reason about how systems work beyond the UI layer
- Collaborative, communicative, and pragmatic—you optimize for real product quality, not theoretical perfection
- Strong experience working with CI/CD pipelines, test planning, test reporting, and maintaining quality in fast‑paced environments
- Solid experience with test automation tools, particularly Playwright
- Hands‑on exposure to AI or LLM‑powered tools (either as a tester or builder)
- Experience in insurance, healthcare, or financial services is a plus—but not required
Benefits
- Meaningful ownership: Define and lead quality for a mission‑critical AI product used by carriers, brokers, employers, and employees
- Real impact: Your work directly affects trust, accuracy, and adoption in a system people depend on every day
- Growth: Join early and grow with the company as we scale product, team, and distribution
- Competitive compensation: Salary, meaningful equity, and benefits
- Remote‑first: Work remotely with a highly collaborative team
Company Overview