Note: The job is a remote job and is open to candidates in USA. Certinia is a company that delivers a Services-as-a-Business platform connecting all aspects of services operations. The Partner Sales Operations Manager will support annual planning, provide performance reporting, create financial models, and manage data hygiene in Salesforce.
Responsibilities
- Support the Annual Planning process in developing a strategic framework to meet objectives for the FY in partnership with the Partner Program Manager and VP of Global Partner Ecosystem
- Provide routine reporting on performance versus targets for the FY
- Create dynamic financial models to aid in decision making (i.e. If we decide to do X, it’s going to cost us $X and yield $X of pipeline)
- Use advanced data analysis capabilities to analyze performance trends across the partner ecosystem and develop analytical insights reports on key trends
- Create, standardize and operationalize a handover process for all outputs from the Ecosystem team to the Sales team
- Project Management (Partner Ops Initiative Tracking)
- Manage the internal use of Crossbeam
- Manage the data hygiene on all Partner data in Salesforce (C1)
Skills
- Proficiency in SFDC
- Expert-level Excel
- Microsoft Office Suite proficiency is an essential skill
- Minimum of a bachelor's degree from an accredited college/university is required
- Minimum of 5 years of relevant Sales Operations experience is required
- Ability to interface with all levels of employees, from the Executive level to the employee base
- Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment
- Strong customer service orientation, analytical and problem-solving skills
- Excellent communication skills, written, interpersonal and presentation skills
- Strong business acumen
- MBA preferred
- 8+ years of relevant experience is preferred
- Software/SaaS Industry experience is desirable, but not required
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